Westboro Toyota - Service Center

Over all it's good experience Service was over with in the mentioned time Service men is good the mentioned time Service men is good More

This dealership is fine and I hate that this surveys are required for people to keep their jobs. required for people to keep their jobs. More

Team is fantastic. Manager is very friendly and resourceful. Solution oriented sales strategy with customer in mind. Manager is very friendly and resourceful. Solution oriented sales strategy with customer in mind. More

Great service management by Jody! Even though I now live in Newton, 20 miles away, I come here for service! Even though I now live in Newton, 20 miles away, I come here for service! More

Great customer service, timely communication and Jeremy was great, he explained everything and was able to answer every question I had. was great, he explained everything and was able to answer every question I had. More

Very average. Service staff dutiful but not particularly friendly. Waiting area bland. Mgt probably oblivious. Service staff dutiful but not particularly friendly. Waiting area bland. Mgt probably oblivious. More

It was very bad behavior they were didn't fex my problem in one time after two day my car get the same issue then I go buck there they're not accepted there'they're mistake and charch me again for to fex th in one time after two day my car get the same issue then I go buck there they're not accepted there'they're mistake and charch me again for to fex the same problem just know how to rip the people easy. More

The service was pretty smooth, I was told the things being checked as part of the maintenance cycle. The wait time was not too long. The only thing which I didnt quite understand is I had scheduled appo being checked as part of the maintenance cycle. The wait time was not too long. The only thing which I didnt quite understand is I had scheduled appointment through mobile app and also requested a loaner, but it seems that does not work. More

Quick and easy! I moved to the area and live down the street. Glad that it’s that easy to book appointments! I moved to the area and live down the street. Glad that it’s that easy to book appointments! More

During the installation of some additional options (e. g., door sill protectors), they damaged our brand new Sienna, creating a gouge in the body and paint. They promised to return it to new car shape ("as g., door sill protectors), they damaged our brand new Sienna, creating a gouge in the body and paint. They promised to return it to new car shape ("as if it never happened") but botched the job and created clearly visible body paint work with poorly blended boundaries, paint that blogged together, and an area that was much larger than necessary. After repeated attempts to resolve the situation amicably with fair compensation for a new car now that has noticeable body work, which lowers the value of the car materially, the manager (Tony) and the sales team (Leo and Jess) all stopped responding to me or picking up my calls. This has been a totally unacceptable experience. More