Westboro Toyota - Service Center

Excellent service, customer service very pleasant an helpful, communication very nice with associates , made it easy to switch dealership helpful, communication very nice with associates , made it easy to switch dealership More

Very professional and personable. Thorough and explained all the recommended services, I’ve had all my service done here Thorough and explained all the recommended services, I’ve had all my service done here More

The dealership is very customer oriented and takes time to attend to its clients. The workers take time to address the concerns of customers to attend to its clients. The workers take time to address the concerns of customers More

A call from my service person hours after I picked up my car and went home put a great deal of confidence in my trust of Westborough Toyota. car and went home put a great deal of confidence in my trust of Westborough Toyota. More

Went for state inspection sticker. While I was there, I asked if they could check to see why my car remote stopped locking and unlocking. And they tried to charge me $185 for a diagnos While I was there, I asked if they could check to see why my car remote stopped locking and unlocking. And they tried to charge me $185 for a diagnose. Which is absolutely absurd for something that is most likely a very easy fix. More

I was SHOCKED when they installed my License plate bulb for a total of $37.24. -Bulb 6.18, Labor for installing 18.99, waste for repair order 10.99 plus tax. This is HIGH WAY reap off. KINDLY DO BETTER. for a total of $37.24. -Bulb 6.18, Labor for installing 18.99, waste for repair order 10.99 plus tax. This is HIGH WAY reap off. KINDLY DO BETTER. More

Clean and very professional. They were on time and updated my spare key that I had been waiting for months They were on time and updated my spare key that I had been waiting for months More

Gabrielle was the best. So was the technician that worked on my vehicle. Both were very understanding of my situation. So was the technician that worked on my vehicle. Both were very understanding of my situation. More

I felt not heard by this advisor. I came in for a routine maintenance as well as a slow leak from one of my valve stems. I had already sprayed the valve stem with soapy water so new t I came in for a routine maintenance as well as a slow leak from one of my valve stems. I had already sprayed the valve stem with soapy water so new that was the issue. Advisor kept warning me it may be a sensor…wrong! Also he said that I was missing a lug nut and post. I know for a fact that was untrue and feel it was broken by technician but never owned up to the fact. Untimely, the post was replaced at no charge but I did not like the way it was all presented. Own up when mistakes are made and respect that I know what I am talking about. More

The lugs on the right front wheel on my car were not tightened. The wheel became dangerously loose creating a violent vibration. I had to pull over on the side of the road and tighten myself the n tightened. The wheel became dangerously loose creating a violent vibration. I had to pull over on the side of the road and tighten myself the next day when I was driving. More