Westboro Toyota - Service Center

The service writer was perfectly fine. I bought tires at Westboro Toyota in 2022 and brought my van in to investigate three leaky tires this week. One tire had a puncture that was repaire I bought tires at Westboro Toyota in 2022 and brought my van in to investigate three leaky tires this week. One tire had a puncture that was repaired under the road hazard warranty (pro-rated). The other two had leaks around the valve stem/TPS on the rim. I declined to get the TPS problem fixed at Toyota and went to a different shop the next day. This shop pointed out that the valve stem (RF) had been sealed with some kind of glue, and it looked as if someone tried to tape the TPS, which had broken off, to the rim. Until yesterday, only Westboro Toyota has handled these wheels since the new tires were installed. My other shop reported the detached TPS immediately, but no mention was made of it Wednesday at Westboro Toyota. Only the need for new "Fit Kits" for the TPS was suggested, with no mention of a completely detached TPS. So was the TPS broken off by Toyota in the past? Or did they see it and repeatedly ignore it? I spent over two hours waiting for this terrible outcome in Westboro, plus the time spent correcting it in my Northborough shop. More

Fast and easy. Would be nice to have coffee in the waiting room though ii Would be nice to have coffee in the waiting room though ii More

Very helpful customer service rep and great service by technician who performed the service on time technician who performed the service on time More

the Personnel at the shop are super friendly! and the detailing they did… it’s worth every cent !! i have been visiting this dealer for years ! pure A+++ performance !! and the detailing they did… it’s worth every cent !! i have been visiting this dealer for years ! pure A+++ performance !! More

They forgot to reset my "Maintenance Required" warning and now I need to go back-it is an inconvenience. and now I need to go back-it is an inconvenience. More

Jody was great . . kind enough to change my car filters as-well Prompt call backs & text follow up about pick up Thank you .. Appreciate her help . kind enough to change my car filters as-well Prompt call backs & text follow up about pick up Thank you .. Appreciate her help More

Got my inspection sticker after the purchase of my car from the Westborough Toyota dealership. from the Westborough Toyota dealership. More

Their VIP service is great! I can't drive right now, but they picked my car up, serviced it and returned it. I also had a free maintenance, so it didn't cost me anything. I can't drive right now, but they picked my car up, serviced it and returned it. I also had a free maintenance, so it didn't cost me anything. More

John Hansen was great and he kept us updated throughout the process. They even got me out faster than expected the process. They even got me out faster than expected More

Fast, efficient service. The dealership also has a great sandwich bar for customers waiting for their vehicles. A really nice, personal touch The dealership also has a great sandwich bar for customers waiting for their vehicles. A really nice, personal touch More