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Westboro Toyota - Service Center

Westborough, MA

4.2
1,941 Reviews

1,941 Reviews of Westboro Toyota - Service Center

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August 10, 2024

It's is fast, easy and painless. Would come back next time and definitely recommend More

by DARMY12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos Vazquez, Braeden Stamoilis
August 10, 2024

I have received exceptional customer service from Juan and the dealership for 11 years. Good job, and keep it up. More

by PROSKEMEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos Vazquez, Braeden Stamoilis
August 09, 2024

Westborough you are the best especially kelvin he always do his best and so amazing More

by wilhlemena84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Williams
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

Very nice people easy to work with answer any questions you might have about your vehicle More

by MARK_ABRUZZISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Lopes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Camara
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Gauthier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Melendez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos Vazquez, Braeden Stamoilis, Alex Sanchez, Darmy Grullon
August 08, 2024

You need to be more respectful to your customers, be more on time, had an appointment for oil change and it took 5 hours More

by BEMOND1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know names
August 08, 2024

Jodi was very pleasant and helpful and was able to answer all of my questions. More

by CAMGOH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

The gentleman that helped me took my information and let me know he will call when it’s ready. But he wasn’t very happy. And when I picked up my car I went all over the building to find it and couldn’t. Ano More

by NICOLE_MOURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I was never given his name in the service dept
August 07, 2024

Lying, cheating, false info, made buying experience very painfully difficult car equipment does not match Toyota window sticker More

by bbarroc
Recommend Dealer
No
Employees Worked With
John Dowden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Williams
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darmy Grullon
August 07, 2024

They solved a challenging situation properly and professionally. The service dept was sometimes hard to reach, but these times are challenging. More

by MASSMICRO
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Lopes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
August 06, 2024

Worst service ever. Nobody checked me in and my car was sitting for 2 hours and they didn’t touch it More

by MAPISDANTAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Hansen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Lopes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Camara
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Gauthier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Melendez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos Vazquez, Braeden Stamoilis
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