Westboro Toyota - Service Center

We have been using you for a while, and always satisfied. Our service person John Hansen has always been fair, a good communicator and very professional with us. And our car runs well based on it being a To Our service person John Hansen has always been fair, a good communicator and very professional with us. And our car runs well based on it being a Toyota and thanks to your excellent service team. .THANK YOU. The Juan who sits at desk next to John Hansen very helpful last time, when our service person was substituting for John that day and pleasant but new and needed more experience. More

Juan is true professional and understands the customer need very well. Thank you to him making my experience a delight. need very well. Thank you to him making my experience a delight. More

Great dealership. Very friendly and accommodating.. always helpful and willing to go the extra distance to provide great service Very friendly and accommodating.. always helpful and willing to go the extra distance to provide great service More

Good fast service. The team keeps you updated on the progress and the prices. The facility is neat and clean and comfortable so you can read or do work while you wait. The team keeps you updated on the progress and the prices. The facility is neat and clean and comfortable so you can read or do work while you wait. Prices are fair. More

Very friendly and accommodating with a knowledgeable, helpful, and courteous sakes team. I highly recommend this dealership. helpful, and courteous sakes team. I highly recommend this dealership. More

I was told that oil change + tire rotation service will be done in 1 to 1.5 hour. Upon my request to expedite to do it even earlier. After 1.5 hours, they brought the car in to start the service. No respec be done in 1 to 1.5 hour. Upon my request to expedite to do it even earlier. After 1.5 hours, they brought the car in to start the service. No respect for clients time. Same thing happened last time. Sheepishly, service personnel printed out the paper at 45min stamp but actual service was completed by 2 hours. So there is fallacy in record keeping as well. More

Kevin is a genius. Treat people with kindness respect and dignity. Quality service done . I was satisfied Treat people with kindness respect and dignity. Quality service done . I was satisfied More

Service is so slow! No one communicates with you until your car is done and then they have to find the car!! No one communicates with you until your car is done and then they have to find the car!! More

It was a great experience. I have bought from Tony for over 12 years now! I have bought from Tony for over 12 years now! More

I’ve been considering switching to a different dealership to have my car serviced. The 2 major reasons for not wanting to return to Westboro Toyota are 1) Long wait times. in my experience I wait at least 15 to have my car serviced. The 2 major reasons for not wanting to return to Westboro Toyota are 1) Long wait times. in my experience I wait at least 15-20 minutes for someone to check me in despite having an appointment. And lastly, 2) The employees who check you in are seldomly pleasant. It has made my last few visits highly disappointing. More