Westboro Toyota - Service Center

Rod was very professional. Westborough, Ma was very quick and they took very good care of my vehicle. Westborough, Ma was very quick and they took very good care of my vehicle. More

Very customer focused and very sensitive to satisfying the customer. Have not had a bad experience. the customer. Have not had a bad experience. More

Great customer service. However, a simple maintenance of an oil change and tire rotation took two hours. However, a simple maintenance of an oil change and tire rotation took two hours. More

Great customer service from Westboro Toyota and service representative, Kevin Camara. Very good explaining service. representative, Kevin Camara. Very good explaining service. More

Very happy with recent complimentary service visit. New tire also put on during tire rotation. Clear communications with me. Happy with complimentary car pick-up and drop off----Hard to manage this as New tire also put on during tire rotation. Clear communications with me. Happy with complimentary car pick-up and drop off----Hard to manage this as I take care of my 99 yr old mother in her home More

The service here has gone way down in the past year. I was kept waiting for 2-1/2 hours for an oil change and tire rotation without anyone coming to give me an update. I don't know how long I would have I was kept waiting for 2-1/2 hours for an oil change and tire rotation without anyone coming to give me an update. I don't know how long I would have been waiting if I hadn't gone looking for someone, anyone to give me an update. The best part of my story is that as I stood waiting for my "paperwork" which would take another 25 minutes, I watched as a man got into my car that was parked outside. I just assumed that he was doing the final cleaning and didn't give it another thought until I went to get my car (again, 25 minutes later) and he was still in my car. He was clearly taking a break or something. He had readjusted all my seat settings and gave me some lame excuse about how my car had a number on the rear view mirror and that usually means the car is waiting to be worked on. It took me a really long time to get my seat back to a comfortable setting. I will never go back here again. More

It took 2h and 20min to do oil change and tire rotation! And this is after I made an appointment to come at the specific time. And this is after I made an appointment to come at the specific time. More

Convenient location extended hours complimentary pickup service very friendly staff always have some coupons for service service very friendly staff always have some coupons for service More

My appointment at 7 for half hour work I waited from 7 till 10 am till 10 am More

Great service. It was very easy to get an appointment. The representative was courteous and helpful with my request to change my appointment to a different day. It was very easy to get an appointment. The representative was courteous and helpful with my request to change my appointment to a different day. More