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Westboro Toyota - Service Center

Westborough, MA

4.2
1,938 Reviews

1,938 Reviews of Westboro Toyota - Service Center

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April 12, 2024

Great service! Professional people. Above and beyond. Complete commitment and communication. Extra touches. My service tech grant was fantastic! More

by Mizzp53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
April 11, 2024

Excellent service since purchasing my 2023 Corolla Cross. Could have spent more time with me explaining the features when I picked up the car. More

by Clemenza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amine Moucharrafieh
April 09, 2024

Good service The dealership gave me and my card a very good and profesional service More

by AOTORO99
Recommend Dealer
Yes
April 09, 2024

The service department was very efficient in processing my paperwork and made sure my service was completed in a timely manner More

by DCONTI0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Vazquez
April 07, 2024

A horrible experience, Terrible service worst experience. The worst service ever!!! the communication with the customer is horrible. The waiting time is way too long. Beside not making sure if everything is More

by Paolaslevel
Recommend Dealer
No
Employees Worked With
Alfredo Lopes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfredo Lopes
April 07, 2024

Communication with the client is poor, I had a really bad experience with the service taking too long just to tell me six hours later that the pieces of the car came wrong had me there waiting 6 hours withou More

by Paolaslevel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alfredo Lopes
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2024

Overall the service quality was good However, the employee who initially took care of paperwork was terrible When the jobs were done, another employee finished the work and he was very kind More

by Kings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2024

Very untruthful, deceptive pricing, unreliable service,does not stand behind their products, and will not return calls. Would not recommend you to anyone. Should have listened to our son. More

by GBARBOUR56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Dowden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Melendez
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2024

Westborough Toyota is where I take my car to get it serviced. I find it convenient with quality workmanship. More

by KENDP@VERIZON.NET
Recommend Dealer
Yes
Employees Worked With
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Melendez
April 04, 2024

Saw Al Lopez about regular maintenance and mentioned I needed lessons on how to correctly maneuver certain features of my 2021 Toyota Prius Hybrid. After the regular servicing, Leo, who sold me my car, ca More

by MARTIPORT
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Rodriguez
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