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Westboro Toyota - Service Center

Westborough, MA

4.2
1,939 Reviews

1,939 Reviews of Westboro Toyota - Service Center

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January 14, 2024

Excellent staff and service. Always very pleased with the great service dept. Great location also and nice service waiting room More

by ljknott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2024

Bad service with my Highlander They say the guarantee is cover the problem on my Highlander and is lees then 6 months, I have the my car. More

by morataya.edgar
Recommend Dealer
No
Employees Worked With
Jody Gauthier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jody Gauthier
January 14, 2024

Help solve problems effectively and think about customers Eager to help solve problems effectively, think about customers, put customers first More

by TANJUNQIN2000
Recommend Dealer
Yes
Employees Worked With
Alfredo Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfredo Lopes
January 14, 2024

Great I discussed what I needed and was updated while I waited Great customer service More

by MULTIBOBWORK
Recommend Dealer
Yes
Employees Worked With
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Melendez
January 14, 2024

The guy didn't know what he was looking for charge me like 300 dollars for a diagnosis and it results the car only needed a new gas cap. That probably cost me like 20 bucks. More

by Nashaly113
Recommend Dealer
No
Employees Worked With
Juan Melendez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Melendez
January 14, 2024

Caring Respectfully treated Nice cool friendly It was pretty satisfying the result for the service More

by ROLAN_011
Recommend Dealer
Yes
January 14, 2024

Excellent They were very attentive and they did what I needed is very comfortable to be able to wait there for your car. More

by ceciliiag1207
Recommend Dealer
Yes
Employees Worked With
Harold Hernandez and his manager i don't remember his name
January 14, 2024

When I bought the 2 cars in 2022, I was told 3 years of free oil change. It was a lie, because I had to pay for this oil change. Not happy. Tks More

by ReY
Recommend Dealer
Yes
Employees Worked With
John Hansen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hansen
January 14, 2024

Explained everything. Delivered vehicle with reasonable time frame after service. Getting appointment was relatively easy. More

by T4768M
Recommend Dealer
Yes
Employees Worked With
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Camara
January 14, 2024

Convenient because maintenance and inspection can be done without going outside. VIP service is great. More

by KTW224
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hansen
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