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Westboro Toyota - Service Center

Westborough, MA

4.2
1,936 Reviews

1,936 Reviews of Westboro Toyota - Service Center

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December 03, 2023

Was quoted 1 hour and 15 minutes for 20k service and inspection sticker. It took 2 hrs and 45 minutes. Completely unacceptable and I will never be returning to that dealership. More

by AJMARCHESE
Recommend Dealer
No
Employees Worked With
Juan Melendez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Melendez
December 02, 2023

Patient, understood his and my needs and courteous The company should be proud to have him on your staff. More

by RAMIREZ.WANDA1966
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hansen
December 02, 2023

Leo was amazingly helpful, prompt, communicative, not pushy at all, and made the experience delightful More

by bfoley425
Recommend Dealer
Yes
Employees Worked With
Leo
December 02, 2023

Professional and courteous the price was fair. The finance officer was fair. Robert the salesman was excellent More

by ionacg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Lopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos Vazquez, Braeden Stamoilis
December 02, 2023

They came and picked up my car and brought it back when it was all done. It's saves me the trouble of getting out my walker and my cane and driving to the dealer and waiting for the car to be finished befo More

by QUILTERCARYL
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hansen
December 02, 2023

Were very reasonable and thorough. My experience with Westboro Toyota was great. They were very knowledgeable and thorough. I would recommend them strongly. More

by vinodvaidyanath
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hansen
December 02, 2023

Great service great people they make you feel welcomed. My family and I love Westboro Toyota because they treat us like family. More

by Rick.audi43
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Rodriguez
December 01, 2023

I set an appointment up in advance and everything was done as it was scheduled More

by HOCKEY4U2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2023

Good I don't have time to answer all your questions and I wish you'd stop bothering me with texts More

by EKLISIEWICZ
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Rodriguez
December 01, 2023

Didn't have my part. I called just to see if it was in and to call me back he never called More

by WCMK2
Recommend Dealer
No
Employees Worked With
Juan Melendez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Melendez
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