Westboro Toyota - Service Center

Sale went fast and easy but I did not enjoy all the info thrown at me in the finance office and chicken scratch notes provided to me on the service plans and coverage. thrown at me in the finance office and chicken scratch notes provided to me on the service plans and coverage. More

Friendly and professional service always a pleasure I look forward to releasing with Westboro Toyota next year when my lease is up look forward to releasing with Westboro Toyota next year when my lease is up More

The last couple of times I have brought my car in, there is a long wait to drop it off even with an appointment. I was told my wait would be about an hour and a half for an oil change, a taillight bulb repl is a long wait to drop it off even with an appointment. I was told my wait would be about an hour and a half for an oil change, a taillight bulb replacement, and to diagnose why my washer fluid wasn't coming out on the front windshield. After 3 hours, I had to go find Juan to ask what was going on. He said it would be about 10 more minutes and then it took another hour. I asked again and he said it was being 'tagged up' but then I saw someone working on the taillight. I don't understand why what they did took so long and why I had to go find Juan every time to get an update. I understand places are understaffed these days but that is no way to treat a loyal customer. More

They got me on time. Did the work within the time they said would take and helped me with a key question. Good stuff. Did the work within the time they said would take and helped me with a key question. Good stuff. More

Very efficient. Minimum waiting. Personnel are always pleasant and answer my concerns so I understand. Minimum waiting. Personnel are always pleasant and answer my concerns so I understand. More

We already knew the car we wanted and Brian worked with us to get that exact car and was keeps us informed throughout the process us to get that exact car and was keeps us informed throughout the process More

Not a good place. I paid for my car to be serviced and not to be damaged. I paid for my car to be serviced and not to be damaged. More

I felt Harold just chose not to assist me promptly just because I decided not to do major service that was recommended.. I repeated told him I am getting late to pick my son so If you could help me process because I decided not to do major service that was recommended.. I repeated told him I am getting late to pick my son so If you could help me process my paperwork first so I can get going but he chose to finish paperwork at his pace and satisfy a customer who was waiting in the waiting area.. Just few extra mins wouldn't have mattered for that customer as he was not rushing up but he still chose to keep me waiting when I was standing at his desk requesting me to assist asap. More

They fixed a broken side mirror and I was glad about that I ordered the part through the service department and they replaced the broken mirror with the new part I ordered the part through the service department and they replaced the broken mirror with the new part More

I always enjoy how they treat me and how well they take care of me and my car care of me and my car More