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Westboro Toyota - Service Center

Westborough, MA

4.2
1,935 Reviews

1,935 Reviews of Westboro Toyota - Service Center

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November 19, 2023

My sales person Alex went out of his way from my walk through the door right. Till i left he even spent an hour setting up my system JD got me discounted due to me being a Veteran Thank you Westboro T More

by NICK72A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Dowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amine Moucharrafieh
November 18, 2023

The waiting period was too long the personnel Robert and John were great Professional and courteous More

by ionacg
Recommend Dealer
Yes
Employees Worked With
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Melendez
Nov 18, 2023 -

ionacg responded

Fine

November 18, 2023

Westboro Toyota is the best place to buy car. I prefer people who needs to buy car with great deal and hospitality. More

by TMENTEWAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo
November 18, 2023

I was told exactly what to expect - no surprises. I hate the “oh by the way” at the end of the visit. More

by Dammerman888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2023

Great customer service every time for everyone I've worked with. John Hansen and Kevin are two of the gentlemen I've built a personal relationship with and always feel confident in them in helping me s More

by mdoming1
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hansen
November 17, 2023

The representative look very stress . You never avoid to give the receipt to customer because customer was waiting for long time. More

by NILSA Benitez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

Not happy with the last couple times I was there. Did solve the problem and made me stay there for hours . It’s seems they didn’t care about the clients. Very disappointed More

by APPE1
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Hansen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Lopes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Camara
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Gauthier
3.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Melendez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos Vazquez, Braeden Stamoilis
November 17, 2023

He was very rude to and arrogant. It took him 3 hours to tell the oil I need is not available but had to be ordered. More

by SARAHJONFIAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

Had a morning appointment and had to wait 3 hours for oil change. Why have apps if you can't keep them. Also didn't reset my service notice. More

by JERRYLILIE1
Recommend Dealer
No
Employees Worked With
Juan Rodriguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Rodriguez
November 17, 2023

Positive experience;Staff friendly & professional. Very pleased with service. General atmosphere bright &pleasant I have been going to Westboro Toyota for many years More

by Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Dowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Camara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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