Westbury Toyota

Ask For Jeremy My son was intent on leasing a 2019 Rav 4 even though there were other less expensive lease options out there. I agreed on his ultimate choice only be My son was intent on leasing a 2019 Rav 4 even though there were other less expensive lease options out there. I agreed on his ultimate choice only because of the bundle of safety features Toyota packs into their cars in general. So after much research and two absolutely horrible experiences with two other dealers utilizing old style ‘stereo-typical’ new car dealership tactics & practices, we zeroed in on Westbury Toyota. My first contact was with Paulette from their internet sales department. I asked her point blank if she was actually physically present in the dealership so that the details we had already gone over in chat/email/text could be verified once I made the actual trip to the dealership. This is important because many dealerships employ an off-site, private sub-contractor company working out of a boiler room location to get you in the door and all of the specifics that were previously discussed are no longer applicable since that person is not actually there to answer for their presented information. So basically all bets are off and you have to start the buying information process from scratch. But true to her word Paulette was in fact there, came out as soon as I arrived and turned me over to a floor salesman by the name of Jeremy, which at the end of the day was the best thing she could have done for the dealership and me as well, since Jeremy was the singular reason we ultimately chose to do business with this dealership. We found Jeremy to be a bright, energetic young man with a considerable amount of interpersonal skills. We also found him to operate on the ‘modern-day’ new car salesman model as opposed to the ‘old school’ game show host types which I could tell there were still a few hanging on and haunting this dealership. I am sure this is what probably accounts for the majority of the negative reviews for this dealership. In one of the reviews one of them was quoted as saying ‘We don’t chase customers’ which is very good – very good that is for all the other dealerships & internet outlets out there, it is only a matter of time before this type of car salesman goes the way of the dinosaur. In our dealings with Jeremy, besides his calm easy going demeanor we were most impressed with his honesty and integrity. If he did not know the answer to a question he was secure enough to just say so and then go get the information and at the very end of the whole process when it came time to formally close the deal there were no last minute surprises or changes to what was originally presented to us by him during the negotiations. If you choose to car shop at this dealership I would strongly recommend you call and make an appointment to deal with Jeremy exclusively, you will at the very least be treated as a person and valued customer and not a potential ‘mark’. More

excellent presentation by Bernie Anatra. honesty and integrity was the reason my wife and i purchased our car at Westbury Toyota, Our sale representative had full knowledge of the car and th honesty and integrity was the reason my wife and i purchased our car at Westbury Toyota, Our sale representative had full knowledge of the car and the costs most dealerships hide, More

I just purchased the 2019 Camry XSE two days ago and I absolutely love my car! Collin was very professional, helpful, considerate and patient during the whole process. He took the time to explain all the absolutely love my car! Collin was very professional, helpful, considerate and patient during the whole process. He took the time to explain all the features of the car and the apps that work with it. This was definitely a great experience. Thank you! More

Thank you Wesley R. for your help, transparency and straight talk. Made the buying experience smooth and headache free. Appreciate your courtesy and top customer service. Enjoying my 2019 RAV4 XLE Prem straight talk. Made the buying experience smooth and headache free. Appreciate your courtesy and top customer service. Enjoying my 2019 RAV4 XLE Premium.... More

What a pleasurable experience. Christian got me a better deal then the one I was gonna take at another dealer. Whole transaction from start to finish was smooth. Cannot day enough about the dealership as deal then the one I was gonna take at another dealer. Whole transaction from start to finish was smooth. Cannot day enough about the dealership as a whole. Everyone was extremely nice, polite and took all you concerns into account. Would def consider purchasing another car from Westbury Toyota. More