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Westbury Toyota
Westbury, NY
2,712 Reviews
Welcome to Westbury Toyota, a Long Island Toyota dealer with a customer focus. Westbury Toyota has a large selection of New and Used cars that are available to be Toyota Certified Used Cars. You can visit our beautiful new facility that has been designed to better serve our Long Island Toyota customers.
Westbury Toyota has a completely separate facility dedicated to only service and our retail rental car customers. Our factory-trained technicians that will handle all of your Toyota service needs right the first time you visit. Westbury Toyota service facility is convenient and focused on your Toyota service needs. We can handle your repairs, scheduled maintenance, oil changes, tire rotations, brake service and much more so you don't have to worry. Both of our state-of-the-art facilities are located in Westbury, NY and focused to meet the needs of all Long Island Toyota shoppers and service customers needs.
Visit one of our facilities today and become part of the Westbury Toyota Family!!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,712 reviews
March 29, 2017
Best service and kind You should go here to get a best toyota dealer service and sales. Wesley is so friendly and knowledgeable about car It's good to find him always You should go here to get a best toyota dealer service and sales. Wesley is so friendly and knowledgeable about car It's good to find him always Thank you!!! More
by Jay K
Employees Worked With
March 28, 2017
Service ! I have been doing business with the Service Dept at Westbury Toyota for the past 30 + years and have to tell all of you that the Service Dept is top I have been doing business with the Service Dept at Westbury Toyota for the past 30 + years and have to tell all of you that the Service Dept is top notch. Jamie Nussbaum is the ultimate professional in the Svce Dept. He is kind, courteous and is ALWAYS willing to help. He is very knowledgeable and very gracious. The technicians and all the ppl in the service area are pleasant to deal with. If you need service on your vehicle Jamie is the go to guy. I live in Queens and still drive out to Westbury, NY because of ppl like Jamie Nussbaum. He is a 10 out of 10 ! Doesn't get better than this ! Leora G. More
by lucyfan61
Employees Worked With
Jamie Nussbaum
March 27, 2017
Great !!! Very nice experience Victor was very nice and patient, helped me all the way, Julio in finance was superb, second vehicle in less than three years. Highly recommend this Victor was very nice and patient, helped me all the way, Julio in finance was superb, second vehicle in less than three years. Highly recommend this dealership. Thank you Victor More
by Miluvas
Employees Worked With
Julio Escobar, Victor Herrera
March 26, 2017
Dishonest,Enethical, lies lies lies I emailed dealership, Heard back from Lisa. Emailed her why car was on the lot for 5 months, what was wrong with it? Scratches, dents, was it clean, I emailed dealership, Heard back from Lisa. Emailed her why car was on the lot for 5 months, what was wrong with it? Scratches, dents, was it clean, can she send me the car fax on the car.? She called said it was in great shape, I wouldn't be disappointed, knowing I had an hour car trip. They took more photos for me, but not very revealing ones, since when I arrived at the dealer, was met by Michael who showed me the car. It was a bomb, salt all over floor from the winter, stained carpets, no floor mats, soda cans in cup holders and pizza plate and cup in another. Looked past this and took a test drive. Got back asked for CAR FAX again, and repair order of what was done to make it a CERTIFIED TOYOTA. He vanished for 15 minutes and came back with 5 things scribbled on the back of a piece of paper and the car fax. ACCIDENT, STRUCTURAL DAMAGE !!!!! This is why this xxx has been on the lot for 5 months LISA. I can almost guarantee that everyone who works there knows this car has structural damage. This car is also advertised as TOYOTA CERTIFIED, which would surprise me they would certify a car with STRUCTURAL DAMAGE. Not only that, NO SIENNA CAN BE CERTIFIED NOW BECAUSE OF A RECALL ON THE DOORS. Supposedly the doors can open while the car is underway and they have no fix for it yet. So even if I looked past all of this, I can't get the ADVERTISED TOYOTA CERTIFIED Sienna I came for because of this recall. Michael our sales guy was nice enough to offer the option of us PURCHASING a warranty for $1100. No thanks, I will take my business elsewhere. Dishonest when asked point blank about why it was sitting on the lot for 5 months, dishonest about advertising a Certified pre owned Toyota with STRUCTURAL DAMAGE and an open recall. Just bad business. Save your customers the time and aggravation and just be honest and up front. I don't fault Michael I never asked him specific questions about the car like I did LISA, but it's not a recipe for success when you deceive your potential clients. I will NEVER recommend or go to this dealer again. More
by Steve G
Employees Worked With
Michael Garcia, Lisa Johannes
March 22, 2017
Lifesavers Mr.Julio Escobar and Mr.Bernie Anatra are the most helpful person one can come across.Their honesty and dedication made me feel m dealing with family. Mr.Julio Escobar and Mr.Bernie Anatra are the most helpful person one can come across.Their honesty and dedication made me feel m dealing with family.They listen you,understand you and find you the best solution to help you out.God bless you guys More
by Yagsbawa
Employees Worked With
Bernie Anatra, Julio Escobar
March 22, 2017
Repair of splash guard hanging down I called that day and they gave me an appointment for the afternoon., Very accommodating. I got to Westbury Toyota and they took care of me in a very I called that day and they gave me an appointment for the afternoon., Very accommodating. I got to Westbury Toyota and they took care of me in a very expeditious manner. I am very please the manager that assisted me Jonathon Munoz was courteous, and assuring. I was as always very satisfied with the service. More
by Mother Goose
Employees Worked With
Amanda DeLauro, Jonathon Munoz
March 22, 2017
D Johnson Excellent experience. Mr Trevor Panton and Yanira Martinez explained the entire process step by step to the best of their ability. I was very grateful Excellent experience. Mr Trevor Panton and Yanira Martinez explained the entire process step by step to the best of their ability. I was very grateful. More
by Danett Johnson
Employees Worked With
Yanira Martineze, Trevor Panton
March 19, 2017
Great Experience Sales and Finance got me where I needed to be financially. The dealership was so friendly and felt very comfortable walking into. No pressure and didn Sales and Finance got me where I needed to be financially. The dealership was so friendly and felt very comfortable walking into. No pressure and didnt feel scammed. More
by fran.ragusa
Employees Worked With
Yantra Martinez was so helpful and patient with my purchase., Victor Herrera
March 18, 2017
Excelente Service La atención el el Westbury Toyota es excelente les recomendo el señor Cristian Reyes con muy buena atención estoy muy contenta con mi carro muchas gra La atención el el Westbury Toyota es excelente les recomendo el señor Cristian Reyes con muy buena atención estoy muy contenta con mi carro muchas gracias Westbury Today More
by Sandra547
Employees Worked With
Cristian Reyes, Luis Valdes
March 18, 2017
'' THE BEST DEALER " Carlos umana is the best, him help me with my new Toyota highlander 2017 , and give the best price for the car and I very happy , great experience I Carlos umana is the best, him help me with my new Toyota highlander 2017 , and give the best price for the car and I very happy , great experience I will recommend this dealer ,ask per carlos umana the best sales person , and many thank for the finance manager luis valdes great person and professional. YOU NEED A CAR ASK PER "CARLOS UMANA " More
by Sleytter28
