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Westbury Toyota
Westbury, NY
3,021 Reviews
Welcome to Westbury Toyota, a Long Island Toyota dealer with a customer focus. Westbury Toyota has a large selection of New and Used cars that are available to be Toyota Certified Used Cars. You can visit our beautiful new facility that has been designed to better serve our Long Island Toyota customers.
Westbury Toyota has a completely separate facility dedicated to only service and our retail rental car customers. Our factory-trained technicians that will handle all of your Toyota service needs right the first time you visit. Westbury Toyota service facility is convenient and focused on your Toyota service needs. We can handle your repairs, scheduled maintenance, oil changes, tire rotations, brake service and much more so you don't have to worry. Both of our state-of-the-art facilities are located in Westbury, NY and focused to meet the needs of all Long Island Toyota shoppers and service customers needs.
Visit one of our facilities today and become part of the Westbury Toyota Family!!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,021 reviews
June 28, 2025
My 2024 Rav 4 Hybrid with less than 4500 miles lost its radio screen and Phone charger, also door check for driver side door is not working. I am shocked that this could happen on a Toyota Vehicle. I hav radio screen and Phone charger, also door check for driver side door is not working. I am shocked that this could happen on a Toyota Vehicle. I have always driven Toyota Cars because of their reliability. n 6/12/25 I took it to Westbury Toyota for Servicing and I am still waiting for the part to come in. (Radio Screen) . This is unacceptable. I was advised it could take as long as till 7/25/25 of longer! Back up Camera is part of this component so I am out GPS, Back UP Camera and Phone Charger! More
by luv2cycle59
Employees Worked With
Samantha Reveres of Service Dept
June 26, 2025
Working with Marvin was such a pleasure. He was so helpful and we got everything we needed so fast. Highly recommend. We talked to ten other dealers and he is the reason we went with westbur He was so helpful and we got everything we needed so fast. Highly recommend. We talked to ten other dealers and he is the reason we went with westbury Toyota More
by Oliviashap
Employees Worked With
Marvin
June 26, 2025
I recently had the pleasure of working with Muhammad Ali from Westbury Toyota, and I must say it was an outstanding experience. From the moment I walked in, the staff was welcoming, professional, and attent from Westbury Toyota, and I must say it was an outstanding experience. From the moment I walked in, the staff was welcoming, professional, and attentive to my needs. They went above and beyond to ensure that I felt comfortable and confident in my purchase. The entire process was smooth, transparent, and hassle-free. I am thoroughly impressed with their dedication to customer satisfaction. I would wholeheartedly recommend Westbury Toyota to anyone looking for a reliable and trustworthy dealership. They truly deserve a 10 out of 10 rating!" More
by afaq.ahmed_41
Employees Worked With
Muhammad Ali
June 25, 2025
Muhammad Ali at Westbury Toyota Superstore is simply the best! He was incredibly welcoming, knowledgeable, and genuinely focused on finding the right car for me, not just making a sale. He listened to all m best! He was incredibly welcoming, knowledgeable, and genuinely focused on finding the right car for me, not just making a sale. He listened to all my needs, answered every question with patience and clarity, and made the entire car-buying process smooth and enjoyable. Thanks to his fantastic guidance and transparent approach, I drove off in the perfect car feeling confident and happy with my decision. If you're looking for an honest, professional, and truly exceptional car-buying experience, go see Muhammad Ali! More
by shaguftakhan
Employees Worked With
June 23, 2025
Stanley was an excellent salesperson- no pressure-just information. Alex worked with us to complete the deal. information. Alex worked with us to complete the deal. More
by Mka7301
June 23, 2025
I leased a 2025 Toyota Camry XSE on Sunday, June 22nd, 2025. My salesperson was Ashley Adams and she was great from start to finish. She made the whole process seamless and transparent. I highly recomm 2025. My salesperson was Ashley Adams and she was great from start to finish. She made the whole process seamless and transparent. I highly recommend Ashley and Westbury Toyota for all your future car purchases. Sincerely, Dr. Jeffrey Berman. More
by drvision910
Employees Worked With
Ashley Adams
June 22, 2025
My sister leased a 2025 Toyota Corolla Cross LE AWD from this dealership on June 19th and I regret having her go here. We negotiated a sales price of $32,250, but when it came time to sign, Finance Manager this dealership on June 19th and I regret having her go here. We negotiated a sales price of $32,250, but when it came time to sign, Finance Manager Marluin Reyes handed us a lease agreement showing $33,168.55. I caught the inflated number and had to insist it be corrected — which already made me uneasy. Then came the real kicker: they applied a money factor of 0.00434, when Toyota Financial’s rate was 0.00334. That 0.001 markup translates to ~2.4% in hidden APR, adding over $3,000 in extra cost over the lease. This was never disclosed — and when I returned within 24 hours to request a renegotiation, they refused. Their "make-good"? A year of free car washes. We had already gotten the “diamond package” That doesn't come close to covering the cost of the markup they quietly baked in. The Floor Manager James rambled some non sense for the sales price difference, it’s crazy to me how greedy dealerships are. The rent charge is the price of financing the over the lease term and based on the money factor it was $8,828, which is excessive. I knew it too and asked about it and it was brushed over by the Finance Manager, who stated that the money factor was the 0.00334 that she was offered but it wasn’t. After 7+ hours at the dealership I was not on my A game. The cap cost was inflated with hidden fees that weren’t broken down clearly. Their sticker prices are marked up above MSRP, which makes their “discounted” deals look better than they are. Seriously feel she overpaid and should have walked out. Had they not marked up the money factor it would have been close to $100 dollars less a month. This was my first and last visit to this dealership. They’ve lost my trust and the business of my family and friends, and it’ll be the last time I allow anyone that I know from signing anything before getting full disclosures and numbers. If you’re shopping here Know what you’re willing to pay for the vehicle. Know the current buy rate from the leasing company. Don’t let them tell you your credit tier is below and you don’t qualify for a lower rate. Ask for every number to be disclosed upfront. Watch for the money factor disguised as the “rent charge” — it’s one of the easiest places for dealers to hide profit. I wanted a transparent and fair deal. What I got was the opposite. More
by Mills Carrizo
June 21, 2025
I recently sold my car to Westbury Toyota and had a great experience working with Jaheim. He was patient, respectful, and took the time to listen to my needs throughout the trade-in process. The whole transa experience working with Jaheim. He was patient, respectful, and took the time to listen to my needs throughout the trade-in process. The whole transaction was quick and straightforward, and Jaheim was willing to adjust the offer to make it work for both sides. I really appreciate his professionalism and customer-focused attitude. Highly recommend! More
by Yvonne
June 20, 2025
Kelly c es una buena persona me gustó como nos atendió gracias a ella salimos manejando un nuevo carro gracias a ella salimos manejando un nuevo carro More
by Leticiamolinahs@hotmail.com
Employees Worked With
