Back

Westbury Toyota

Westbury, NY

4.8
2,745 Reviews
Welcome to Westbury Toyota, a Long Island Toyota dealer with a customer focus. Westbury Toyota has a large selection of New and Used cars that are available to be Toyota Certified Used Cars. You can visit our beautiful new facility that has been designed to better serve our Long Island Toyota customers. Westbury Toyota has a completely separate facility dedicated to only service and our retail rental car customers. Our factory-trained technicians that will handle all of your Toyota service needs right the first time you visit. Westbury Toyota service facility is convenient and focused on your Toyota service needs. We can handle your repairs, scheduled maintenance, oil changes, tire rotations, brake service and much more so you don't have to worry. Both of our state-of-the-art facilities are located in Westbury, NY and focused to meet the needs of all Long Island Toyota shoppers and service customers needs. Visit one of our facilities today and become part of the Westbury Toyota Family!!!
Contact Dealership

1121 Old Country Rd

Westbury, NY

11590

Directions

By Type

Showing 2,745 reviews

September 24, 2023

Kelly was extremely helpful in providing options for my husband and I when needing to make decisions regarding our leases. She was patient and worked with us being both realistic and understanding of our n More

by Kelsey R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Castellanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Westbury Toyota responded

Kelsey, we're delighted to know that Kelly was able to assist you and your husband with your leasing decisions at Westbury Toyota. We always aim for transparency and understanding in our customer interactions. Thanks so much for choosing us!

September 23, 2023

We are very happy for your treatment with customer We are very appropriate for your quick job More

by Bmkhera1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Westbury Toyota responded

Thanks for the kind words and support! We hope to see you down the road at Westbury Toyota!

September 21, 2023

The dealership is clean and bright with lots of different cars displayed. The attentive staff and upbeat music give it a friendly atmosphere. I was so pleased with how Wesley took the time to explain all of More

by y_ep
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wes Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hernan
Sep 21, 2023 -

Westbury Toyota responded

We're so pleased to know that our team at Westbury Toyota made your first car buying/leasing experience a positive one! It's great to see you felt comfortable and well-informed throughout the process. We appreciate your recommendation, and we hope you enjoy every mile in your new ride!

September 19, 2023

Seamus was the best. I went to many dealerships in Nassau and queens and I never met a kinder, patient, knowledgeable and understanding young man as this salesman. I coul More

by Fbscala
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seamus
Sep 19, 2023 -

Westbury Toyota responded

We're so glad to know that Seamus and our team at Westbury Toyota were able to provide you with the best service! It's great to hear about your positive experience. Enjoy your new car, and thank you for choosing us!

September 18, 2023

Kelly Castellano Was very helpful during our whole experience. The staff went above and beyond in every aspect and it was a pleasure to be able to lease my first car with them! More

by analuciaacero
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jesus Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Castellanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Westbury Toyota responded

Congratulations on your first lease at Westbury Toyota! We're so happy to hear that Kelly was a huge help during the process. It was a pleasure working with you and hope you enjoy the ride for miles to come!

September 14, 2023

I can't say enough great things about Caleb. He spent many hours working with me to get me in the vehicle I wanted. He got me a great deal on my tarde. My situation was more difficult since I am More

by ahdoria17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Eitan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Keating
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Westbury Toyota responded

We're delighted to know that Caleb was able to provide you with a smooth and satisfactory experience at Westbury Toyota. We'll certainly pass along your kind words! However, we regret hearing about your encounter with our finance team—rest assured, we take this feedback seriously. Please don't hesitate to reach out if you would like to discuss this further. Thank you. Mark Ansman - Internet Sales Director - 516-333-3100

September 12, 2023

We had a wonderful experience! We had a very quick turnaround time and Caleb did a great job making the process quick and easy. More

by AmyS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Eitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Keating
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Westbury Toyota responded

We're delighted to know you had a wonderful experience at Westbury Toyota, Amy! It's great that Caleb could assist in making the process quick and easy for you. Thank you for your feedback, and enjoy the new ride!

September 12, 2023

Liam and Edwin from the service department were very professional, and thoroughly helpful dealing with my car issue. They both went far and beyond displaying customer service, pin pointing my car proble More

by RASHAD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liam and Edwin
Sep 12, 2023 -

Westbury Toyota responded

Rashad, it's great to know that Liam and Edwin from our service department at Westbury Toyota were able to help with your car. We're always here for you! Thanks for the review!

September 11, 2023

Bad service sale car in bad condition that’s happened to my Toyota rav 4 More

by Victoriascalderon17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Phatell
Sep 13, 2023 -

Westbury Toyota responded

I'm very sorry if your experience working with our team fell short of the high standards we set for ourselves. Additionally, I apologize for any issues you're experiencing with your new vehicle. I'd appreciate the opportunity to address your concerns and see what I can do to help here. I've listed my contact information below and hope to hear from you. Best, Randy Abreu - General Manager - 516-333-3100 ext. 4827

September 10, 2023

Timely and courteous service. Liam was precisely excellent advisor and wonderful to understand what was needed More

by Vgirdhar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Umana
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Eitan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2023 -

Vgirdhar1 responded

Liam is exceptionally valuable asset to the Westbury Toyota Service Department, for his excellent customer service skills and he is motivated and tireless to extend help to his clients.

Sep 11, 2023 -

Westbury Toyota responded

Thanks for choosing Westbury Toyota! We agree that Liam is an asset to our team and he will be delighted to know that his service made such a positive impact. See you next time!

...
53
...