Westbury Toyota - Service Center

Very friendly person helped me a lot. Knows how to treat Toyota customers. Will recommend him to other Toyota customers Knows how to treat Toyota customers. Will recommend him to other Toyota customers More

Thomas was very informative and Helpful. This is My regular place. Super expensive for a new key. $800.00 This is My regular place. Super expensive for a new key. $800.00 More

Took about 75 minutes to get oil changed on my Camry. Waiting is clean and offered bagels, coffee, tea. Been going there for close to 7 tears and they seem to do a good job. However, I have noticed that Waiting is clean and offered bagels, coffee, tea. Been going there for close to 7 tears and they seem to do a good job. However, I have noticed that after checking the engine dipstick several times the level appeared low. Usually maybe a quarter of a quart. This time the level is about 3/4 to 1 inch below the top dimple on the dipstick. I’m guessing it’s close to a half of a quart low. Not really a big deal - I add my own but still. More

Great service, very timely completion of maintenance and complimentary NYS inspection. Ready before I expected. Thanks, also, for free coffee and bagel. complimentary NYS inspection. Ready before I expected. Thanks, also, for free coffee and bagel. More

It”s a good service I have nice experience with this dealer, I recommend my friends dealer, I recommend my friends More

Pleasant people to deal with. The service I received was fast and very well done.Will always be back for service when needed. The service I received was fast and very well done.Will always be back for service when needed. More

He is very pleasant knows well about car problem as he explained it to me excellent in speaking clear and well verse explained it to me excellent in speaking clear and well verse More

My 2017 Corolla had check engine light on and I brought in to be diagnosed. My service adviser was Chris Walls. Chris called and said the repair would cost 545.00 plus parts. I was then e-mailed a bill for in to be diagnosed. My service adviser was Chris Walls. Chris called and said the repair would cost 545.00 plus parts. I was then e-mailed a bill for 2513.26 to repair. I told Chris i couldn't meet that price and I was e-mailed and texted bill of 179.23 for diagnosis of the problem. When i picked up car the cost had changed to 434.49 I wanted an explanation of this change so I waited for an hour to speak to Chris who was nowhere to be found and no manager was present. Then I was told I can't have the keys or car until I pay the bill in full. Looking to resolve the issue I I spoke to service manager, Rich Heins the next morning. He stated that time to dispute bill was when you pick up car. But he said that bill need not seem right. He promised to call me tomorrow after he talked to Chris. After 9 days still no return call. I called corporation. Rich Heins finally called and stated that the bill for 179.23 was a prebill. The bill for 434.49 was right- case closed. I PAID 434.49 WITH ABSOLUTELY NO REPAIRS DONE ON THE CAR.Please don't ask me to call to speak about matter .Unable to be put through to you.Contact me if you would like to speak about this matter More

Excellent service. Clear and simple. Quick and friendly service and did all I asked to be done Clear and simple. Quick and friendly service and did all I asked to be done More