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3,973 Reviews of Weston Nissan - Service Center
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February 13, 2020
almost as good as make America great only thing possibly better was if Donald Trump was my service advisor. the pastries were magnificent and the coffee a drink to behold. This would be a only thing possibly better was if Donald Trump was my service advisor. the pastries were magnificent and the coffee a drink to behold. This would be a great location to conduct the next presidential election More
by poppopbw
Verified CustomerEmployees Worked With
Mr Ramos
February 12, 2020
Got engine cover replaced when what I needed was fender liners. Didn’t get inspected, didn’t get asked or approached. Got charged for something I may have not needed. Vehicle was not inspected with me on d liners. Didn’t get inspected, didn’t get asked or approached. Got charged for something I may have not needed. Vehicle was not inspected with me on delivery. Now I need to go back to get the right parts replaced More
by IEMAILPF
Employees Worked With
Alex Escalada
February 11, 2020
Excellent service, I dropped off my car for the first oil change and tire rotation and Alex received my car without appointment. My car was ready in an hour. change and tire rotation and Alex received my car without appointment. My car was ready in an hour. More
by PAOLAM0506
Employees Worked With
Alex Escallada
February 11, 2020
11AM appointment for an oil change, took nearly two hours I have basically had very good experiences with Weston Nissan, especially when it comes to complex service issues. But after this experience to get a I have basically had very good experiences with Weston Nissan, especially when it comes to complex service issues. But after this experience to get an oil change/tire rotation taking nearly two hours to complete, I'm taking my Murano elsewhere for simple service. I made an appointment for 11AM, arrived on time, was told it would take 45 minutes to complete, and after 90 minutes of waiting I asked the service advisor Alex if it was ready, he told me it was and had been for a while. Ten minutes later I got my car back. Waiting nearly two hours for a $47 oil change is unreasonable and I will not be back for routine service again. More
by Craig S
Employees Worked With
Alex Escalada
February 06, 2020
Great customer service. All questions answered when asked. All issues addressed in a timely manner. My service person was very informative about what will be done to address the car Battery issue. asked. All issues addressed in a timely manner. My service person was very informative about what will be done to address the car Battery issue. More
by ARNOCHIN
Employees Worked With
February 06, 2020
My service rep, Randy, provided a welcoming experience. Randy provided an accurate estimate, and explained everything with clarity. Overall, I had a great experience with Weston Nissan. Randy provided an accurate estimate, and explained everything with clarity. Overall, I had a great experience with Weston Nissan. More
by GGALVEZ999
Employees Worked With
Randy
February 04, 2020
I am satisfied with the service I received and not having to wait for a long time. They make sure that you are comfortable and are very friendly to wait for a long time. They make sure that you are comfortable and are very friendly More
by RAURELL
Employees Worked With
February 04, 2020
Maria in the service department has been so great to me everytime I bring my car for service. She always makes sure that I am a satisfied customer before I leave. She goes above and beyond. I am truly h everytime I bring my car for service. She always makes sure that I am a satisfied customer before I leave. She goes above and beyond. I am truly happy that she is my service advisor. More
by LISSYEASON
February 03, 2020
POOR SERVICE They made me wait over two hours for a radio repair, after two hours they came to me and said that they didn't have the part in stock that I have to c They made me wait over two hours for a radio repair, after two hours they came to me and said that they didn't have the part in stock that I have to come back and they will call me. First people needs to understand that We all have busy schedules and I consider disrespectful that they have made me wait for so long, from the Beg. they were suppose to tell me this was going to take some time and offer me an alternative since time for everyone is important , if you need to take time for this kind of job is understandable but then at the beg you must inform this to the customer so it will be our option to wait o check other alternatives. It looks like you are always busy to take the time to explain this issues to a customer and We just have to sit and wait because what is being done is a favor not a job that is being paid.. More
by juan.carrillo
Employees Worked With
Maria
February 03, 2020
Service Visit The representative who assisted me, of which I do not remember the name at this time, was very friendly. The service was quick since it was just an o The representative who assisted me, of which I do not remember the name at this time, was very friendly. The service was quick since it was just an oil change and they also had to change 2 filters. Thank you More
by mvaldes612
Employees Worked With
R. Tilal (not quite sure of how to spell name)
