Weston Volvo

Car got stuck in highway; vehicle towed to Weston Volvo After service, on the 10th day the vehicle stuck in highway and will not move. City Police called towing company to tow it away. In my driveway and After service, on the 10th day the vehicle stuck in highway and will not move. City Police called towing company to tow it away. In my driveway and will not start. Service Manager Joe Mariner was gentleman enough to contact me and allowed me to address the issue. Joe authorized the vehicle to be towed to Weston Volvo and personally oversaw service of the vehicle, ensuring vehicle is in good condition. Excellent Customer Service. More

Correction Of Pending Issues After Sale My vehicle went in to have some curb rash repaired on the wheels and for alignment. My vehicle is new, but was a dealer demo and had some very minor i My vehicle went in to have some curb rash repaired on the wheels and for alignment. My vehicle is new, but was a dealer demo and had some very minor issues that needed to be taken care of. I received reminder calls for scheduling the issues for repair from our salesman, Danny, who is always very polite and helpful. Due to my work schedule, we arranged to have my vehicle dropped off the night before. Danny had left for the day and I was assisted by Rod who was the first salesperson that introduced us to the XC90. He was also very nice and helpful. My dealings with the Service Center were only over the phone. I had called to check on the status of my vehicle at about 3:30 P.M. and was told it was ready. I had an inquiry regarding something I wanted them to look at to see if they were able to duplicate the issue and was told that I would get a call back from a Service Advisor. I never received the call back and decided to call again at about 5:30 P.M. At the end of the day, the information was provided to me by the same person that I had initially asked the question to. The only negative thing that I can say is that this is the second call back issue I have had with the Service Department. other than that, they did fix the issue, although one of my wheels still had some minimal curb rash on it that was not completely fixed despite having written it on the drop off paper. Overall, I do love this dealership. I have dealt with others for my Volvo purchases and this one surpasses them by a long shot. More

Luis Gonzalez - Excellent Choice for an Advisor! It's always an excellent experience dealing with Luis Gonzalez. I am completely happy to have him as my advisor. wonderful human being, courteous, a It's always an excellent experience dealing with Luis Gonzalez. I am completely happy to have him as my advisor. wonderful human being, courteous, and professional. Thank you for al your help and excellent work. More

Excellent dealership Working with this dealership was a pleasure. Our salesman Al was very knowledgeable and worked hard to get us a good deal on our new car. I would de Working with this dealership was a pleasure. Our salesman Al was very knowledgeable and worked hard to get us a good deal on our new car. I would definitely recommend this place. More

Luis Gonzalez is amazing! The car was inspected and road tested in order to find the issues and it was repaired properly. My Volvo S40 is once again a pleasure to drive. Amazin The car was inspected and road tested in order to find the issues and it was repaired properly. My Volvo S40 is once again a pleasure to drive. Amazing service. More

Quick service and very friendly thank you ADAM for you service .i love weston volvo they make you feel like family ...thank you thank you .... service .i love weston volvo they make you feel like family ...thank you thank you .... More

Exelent Luis my service advisor has been always exelent Very helpful and very knowledgeable. The place is clean and the waiting area very comfortable. Gr Luis my service advisor has been always exelent Very helpful and very knowledgeable. The place is clean and the waiting area very comfortable. Great place all around!! More

Horrible Customer Service. It is as if you are begging Adam to work on your car. He is clearly a very disgruntled worker. In addition he is a scam artist be very careful! He tol It is as if you are begging Adam to work on your car. He is clearly a very disgruntled worker. In addition he is a scam artist be very careful! He told me that both my brakes needed changing asap. When asked how low they were he said 3 in the front and 2 in the back. I opted not to as I had just gotten this car certified used 5 months prior. When pressed for the used car report he said they at the service department dont have those records. I went to the sales department and they said they dont have it obviously because it is the service department that does the inspection. Went back to Adam and he said he would get back to me. He never did. I took the car else where and my rear had 4 and the front had 5. Went back 5 months later to get them both changes and after checking he said only the back needs to be changed because the front were good. Beware! More

Great Salesguy Frank Martinez was able to guide us in selecting the car we wanted. He is a great salesperson with deep knowledge of the product. It was a pleasure Frank Martinez was able to guide us in selecting the car we wanted. He is a great salesperson with deep knowledge of the product. It was a pleasure to deal with him. Thank you! More

Fast Excellent Serice The Volvo service center always provides excellent, prompt service at a reasonable price. I never feel taken advantage of and they even give me a rid The Volvo service center always provides excellent, prompt service at a reasonable price. I never feel taken advantage of and they even give me a ride to work in the morning. Great job! More