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Westown Ford Lincoln
Jacksonville, IL
1,618 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,618 reviews
July 11, 2022
Don’t know much yet only had car for a month and still working on problem working on problem More
by gkfarm
Verified Customer
July 07, 2022
Cierra was an absolute pleasure to work with. She was extremely helpful through the entire process and continued to be helpful and go above and beyond even months after I bought my new truck. If She was extremely helpful through the entire process and continued to be helpful and go above and beyond even months after I bought my new truck. If going to Westown Ford for a purchase then I fully recommend asking for her assistance. More
by andrewmatheney3
Employees Worked With
July 05, 2022
We enjoyed the nice sales staff and sales manager/business manager. They offered us drinks while we waited and were very patient and no pressure to us. We ended up buying at Westown Ford beca manager/business manager. They offered us drinks while we waited and were very patient and no pressure to us. We ended up buying at Westown Ford because of this. Rick Stelling was our sales person and he did an awesome job. More
by polish_lightning
July 05, 2022
Vicki was wonderful! Picked up and returned my car which made this a no stress oil change! Picked up and returned my car which made this a no stress oil change! More
by nau48
Employees Worked With
July 04, 2022
Westown was great! Wade Muller was exceptional! We appreciate his expertise, and professionalism! He was extremely friendly and kind and very respectful and courteou Wade Muller was exceptional! We appreciate his expertise, and professionalism! He was extremely friendly and kind and very respectful and courteous!! Our whole experience was great! More
by dancarie2
July 04, 2022
The service dept people were efficient and courteous. We appreciated getting our vehicle in for oil change quickly. We appreciated getting our vehicle in for oil change quickly. More
by joycemarie
Employees Worked With
July 04, 2022
Professional, efficient, and easy to work with. Will return for any issues related to our Ford Focus. Will return for any issues related to our Ford Focus. More
by dbd
Employees Worked With
July 03, 2022
Cierra at West Town Ford was amazing! We went in with no real intention to buy partially because we were dreading that sales person experience. SHE IS NOT ONE OF THEM! She was understandi We went in with no real intention to buy partially because we were dreading that sales person experience. SHE IS NOT ONE OF THEM! She was understanding and could easily figure out what we were looking for. She was polite and HUMAN. She joked with us and laughed with us and when we hit road blocks she never once told us what to do or hinted as to what too do. She was just all around amazing. You've definitely earned 2 customers for life! More
by Joey.c
June 30, 2022
Sales person was very knowledgeable and helpful. She was a factor in the decision to by from dealership She was a factor in the decision to by from dealership More
by shas_fiftyone
June 30, 2022
Had a little bit of a wait but it wasn't the service shops fault, I showed up early thinking I'd get in faster. They did a great job on my Explorer! Great team working there! shops fault, I showed up early thinking I'd get in faster. They did a great job on my Explorer! Great team working there! More
by jaden80Black Explorer
