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Westown Ford Lincoln
Jacksonville, IL
1,591 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,591 reviews
September 01, 2024
The entire team at Westown Ford care about their customer above all else. They listen to the needs, and offer solutions that fit those needs. Wade was able to source an Expedition for us, and we found it w above all else. They listen to the needs, and offer solutions that fit those needs. Wade was able to source an Expedition for us, and we found it wasn't a perfect match. Wade didn't hesitate, didn't complain, didn't try a hard sell. Instead he immediately located an Expedition that was a perfect match, and did so quickly and with a smile! We have bought four vehicles from Westown Ford, and we will be back for more. 5 stars, A+, strongly recommended! More
by chaim0
Verified CustomerEmployees Worked With
August 29, 2024
I was greeted with a smile from the service manager. I was delivered to work while the vehicle was serviced. Overall a good experience. I was delivered to work while the vehicle was serviced. Overall a good experience. More
by corndr
August 29, 2024
They addressed every question or need I could have had. Very well educated on the Chevy I purchased from a Ford dealer. Made the transaction easy for me. Very well educated on the Chevy I purchased from a Ford dealer. Made the transaction easy for me. More
by lohrenz.rl
August 28, 2024
THEY WERE EXCELLENT AS USUAL. WASNT THERE VERY LONG. TOLD ME WHAT ALL NEEDS TO BE DONE NEXT TIME WASNT THERE VERY LONG. TOLD ME WHAT ALL NEEDS TO BE DONE NEXT TIME More
by sherryl81
Employees Worked With
August 19, 2024
Great service and support from Westown Ford! Utilizing their Net Checkin app makes it easy to set up an appointment and gauge the wait time for service. The Service Managers are helpful and cou Utilizing their Net Checkin app makes it easy to set up an appointment and gauge the wait time for service. The Service Managers are helpful and courteous and explain everything to you. Always a great experience here! More
by Cornboy98
Employees Worked With
August 17, 2024
The staff is always friendly and great to work with, and are always eager to meet our needs. are always eager to meet our needs. More
by simplycraftin
August 17, 2024
Corey was super helpful and explained everything thoroughly. It was overall a pleasant experience at the dealership. thoroughly. It was overall a pleasant experience at the dealership. More
by franlinse
Employees Worked With
August 17, 2024
Cierra is AMAZING to work with! She worked hard to get exactly what we wanted, and she is very honest and upfront. She worked hard to get exactly what we wanted, and she is very honest and upfront. More
by cmb850
August 15, 2024
Cierra did her homework. She knew I wanted a truck that could haul a camper trailer. And she researched to prove that this was the truck that would do so, better than others. She knew I wanted a truck that could haul a camper trailer. And she researched to prove that this was the truck that would do so, better than others. And she found all the options I was wanting. And made sure it was clean and filed with gas. Every time buy a vehicle, I will always feel like I could have gotten a better deal. But this one checked all my boxes, and we need a truck. More
by veedamay
Employees Worked With
