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Westown Ford Lincoln
Jacksonville, IL
1,641 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. ...
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Today:Open today 8:00 AM - 7:00 PM
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Hours
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,641 reviews
June 30, 2025
They were kind, Service quick clarified the work that was done! The service man was kind and willing to answer questions! done! The service man was kind and willing to answer questions! More
by Patti
Verified CustomerEmployees Worked With
June 27, 2025
Effecient, professional, friendly, genuine It was a great experience from start to finish. A very relaxed atmosphere to make a big purchase. experience from start to finish. A very relaxed atmosphere to make a big purchase. More
by f.macomber
June 27, 2025
Excellent and easy process Wade was really easy to work with and made the process very easy! with and made the process very easy! More
by sarabrock7
June 27, 2025
Cierra was very accommodating, knowledgeable and friendly. We knew what we needed and she made it happen! friendly. We knew what we needed and she made it happen! More
by aturner060405
Employees Worked With
June 27, 2025
Cierra Burns was the glue to this whole transaction. Cierra Burns was very good and very respectful. If it wasn't for Cierra Burns I would not have made this purchase. Cierra Burns was very good and very respectful. If it wasn't for Cierra Burns I would not have made this purchase. More
by irishmurphy1976
Employees Worked With
June 24, 2025
It was a great buying experience It was a nice experience to buy a vehicle to buy a vehicle More
by ryan.nevius
June 21, 2025
xxxxxxxx They have pissed me off that I will never buy anything from ford again, bumper to bumper warranty and I have to pay 3500.00 ,xxxxxxxxx anything from ford again, bumper to bumper warranty and I have to pay 3500.00 ,xxxxxxxxx More
by rogermartin5108
June 21, 2025
We have purchased 3 Lincoln Aviators since 2021 from Westown Ford-Lincoln. Vicki was the first person we encountered while driving through the dealership looking specifically for an Aviator. To say she Westown Ford-Lincoln. Vicki was the first person we encountered while driving through the dealership looking specifically for an Aviator. To say she was WONDERFUL, is an understatement!!! We purchased the Red Carpet Metallic 2020 Aviator from Vicki. To say Vicki is an outstanding person in every aspect is really not touching the adjectives I should be using. Honestly, from Michael in the Service Department to Jim Birdsell & pretty much everyone we have encountered is “ EXCELLENT “ & extremely helpful!! Ciera is also a great asset to the dealership from assisting a client, selling vehicles, & now working in Finance. An AWESOME DEALERSHIP, wouldn’t even think of purchasing a Lincoln anywhere else. We love Vicki & Ciera so much we suggested our son purchase a 2025 Ford Explorer Platinum from Vicki. Ciera assisted with financing & also took some photos for me to send my son who lives in Springfield, IL. & works in Lincoln, IL… More
by Celia Marie
Employees Worked With
Other Employees :
Cierra Burns, Michael in Service Dept…
June 14, 2025
I appreciate that they were able to work me in for my vehicle issue when I called with such short notice! And discovered what the problem was and are ordering the parts. vehicle issue when I called with such short notice! And discovered what the problem was and are ordering the parts. More
by mmd23
Employees Worked With
I think Michael?
June 14, 2025
Went in had oil changed in about 30 minutes. He said everything was good for now. Talked with the recipient and she was nice also. Everything was great He said everything was good for now. Talked with the recipient and she was nice also. Everything was great More
by Grandmamarilyn550
