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Westown Ford Lincoln
Jacksonville, IL
1,592 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,592 reviews
May 20, 2024
Michael McLaughlin in service was very good about keeping me posted with updates on the progress of repairs to my vehicle. me posted with updates on the progress of repairs to my vehicle. More
by anthony.j.manuele
Verified CustomerEmployees Worked With
May 19, 2024
Always friendly and helpful. Not pushing to purchase anything extra. Very clean atmosphere. Trustworthy and reliable Not pushing to purchase anything extra. Very clean atmosphere. Trustworthy and reliable More
by jwankel958
May 18, 2024
Great service as always! I drive a distance to go to Westown Ford for service on my F150. Their work is high quality and timely. I drive a distance to go to Westown Ford for service on my F150. Their work is high quality and timely. More
by Cornboy98
Employees Worked With
May 18, 2024
We are so used to being treated as a couple of dumb women. The salesman try to exploit our gender. Vicki and Kevin treated us with total respect throughout our visit. I addition, Wes Cook took his women. The salesman try to exploit our gender. Vicki and Kevin treated us with total respect throughout our visit. I addition, Wes Cook took his time with us and answered all of our questions. We had a concern with our truck after taking delivery and it was dealt with expeditiously. I will not hesitate to return to Westown Ford for our next vehicle purchase! More
by KAS
May 17, 2024
No pressure, extremely informative and helpful to any and all concerns of the customer throughout the purchase. all concerns of the customer throughout the purchase. More
by Staplep
May 16, 2024
Outstanding customer service, I talked to the sales men and just answered a few questions he went drove up with the 2024 ford explorer, I fell in love it is so perfect, we will definitely be returning in t and just answered a few questions he went drove up with the 2024 ford explorer, I fell in love it is so perfect, we will definitely be returning in the near future, we will be asking for the same sales men he done fantastic, I do not like car shopping but the salesman made it efficient and a pleasure to do business with. The Schrier’s More
by louise41_64
Employees Worked With
Zander Ayton
May 16, 2024
Awesome help on making a purchase! So happy to deal in Jacksonville!! Great assistance!! Thank you!! So happy to deal in Jacksonville!! Great assistance!! Thank you!! More
by marlenesuttles
May 15, 2024
Granted the work was free recall work on an almost 20 year old vehicle. The oil dipstick handle was broken off and bolts were left on the windshield cowl. I’d think no matter what work is being done this year old vehicle. The oil dipstick handle was broken off and bolts were left on the windshield cowl. I’d think no matter what work is being done this would be unacceptable. I bought a new dipstick and tossed the bolts. Sure hope they didn’t go to anything important. More
by Mike Slinkard
Employees Worked With
Other Employees :
Whoever the tech was. I don’t have the paperwork in front of me.
May 14, 2024
Good fast service Got truck right in with no appointment Would recommend to over people appointment Would recommend to over people More
by pork777
Employees Worked With
May 14, 2024
The dealership is always easy to call and then they navigate you to the correct department. The people in the garage are always very helpful and reasonable with you. Never disappointed with the servi navigate you to the correct department. The people in the garage are always very helpful and reasonable with you. Never disappointed with the service they deliver. More
by bbettis65
Employees Worked With
Other Employees :
Michael McLaughlin
