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Westown Ford Lincoln

Jacksonville, IL

4.7
1,608 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs! It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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1312 West Morton Avenue

Jacksonville, IL

62650

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Showing 1,608 reviews

February 13, 2024

Everyone was very friendly and efficient As always, they took good care of my car. Quite over priced for the oil change though. More

by Barb
Recommend Dealer
Yes
February 10, 2024

Corey was professional and friendly and made sure I knew everything I needed to about the car and paying for it. More

by edmac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Grinkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2024

The best in the area Everyone very caring and explain things throughly They are through More

by bruce.laurie50
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Frye
February 10, 2024

The team was helpful to my needs while servicing my car. I live in another city 30 miles away. I needed to drop off my car a visit a family in a care facility in Jacksonville. Vickie made sure I had a car t More

by mjohnson61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vickie
February 10, 2024

They went above and beyond to help us out Jim and Brad went above and beyond to help us out with our 2019 Ford Escape engine and computer replacement. More

by janitasummers
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell and Brad head of service shop
February 09, 2024

It was great. Everyone was kind, helpful efficient pleasant. Very good experience. Thank you very much More

by carneyrita
Recommend Dealer
Yes
Employees Worked With
Service department but can't remember his name.
February 09, 2024

The dealership was clean with friendly and knowledgeable staff. Service department is very will trained to look for anything that could be a problem More

by Slwaters1162
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Frye
February 09, 2024

Not happy that I can't make an appt ahead of time for service work . Having to call for same day is ridiculous . We have numerous other appointments and need to b able to have set time and date . Why not More

by proberts477
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Frye
February 08, 2024

It is good when the service team includes people like Daniel work with the customer to solve problems! Thank You for providing such a great team!!! More

by Donk
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Frye
February 08, 2024

Excellent customer service! Appreciate Westown and the service they provide!! I drive a lot of miles for work and they always ensure my car is running well and I'm safe on the r More

by Monica.eoff
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Kaufmann
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