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Westown Ford Lincoln
Jacksonville, IL
1,608 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,608 reviews
Verified Customer
February 10, 2024
Corey was professional and friendly and made sure I knew everything I needed to about the car and paying for it. everything I needed to about the car and paying for it. More
by edmac
Employees Worked With
February 10, 2024
The best in the area Everyone very caring and explain things throughly They are through things throughly They are through More
by bruce.laurie50
February 10, 2024
The team was helpful to my needs while servicing my car. I live in another city 30 miles away. I needed to drop off my car a visit a family in a care facility in Jacksonville. Vickie made sure I had a car t I live in another city 30 miles away. I needed to drop off my car a visit a family in a care facility in Jacksonville. Vickie made sure I had a car to take on that visit. I didn’t have to wait and go afterwards. Than meant a lot. The work on the car was done quickly and with excellence. All said they made me want to do business with this dealership even though the location is a bit out of my way. More
by mjohnson61
February 10, 2024
They went above and beyond to help us out Jim and Brad went above and beyond to help us out with our 2019 Ford Escape engine and computer replacement. went above and beyond to help us out with our 2019 Ford Escape engine and computer replacement. More
by janitasummers
Employees Worked With
Jim Birdsell and Brad head of service shop
February 09, 2024
The dealership was clean with friendly and knowledgeable staff. Service department is very will trained to look for anything that could be a problem staff. Service department is very will trained to look for anything that could be a problem More
by Slwaters1162
February 09, 2024
Not happy that I can't make an appt ahead of time for service work . Having to call for same day is ridiculous . We have numerous other appointments and need to b able to have set time and date . Why not service work . Having to call for same day is ridiculous . We have numerous other appointments and need to b able to have set time and date . Why not have 1 or 2 days a week set aside for people wanting to schedule appts? More
by proberts477
February 08, 2024
It is good when the service team includes people like Daniel work with the customer to solve problems! Thank You for providing such a great team!!! Daniel work with the customer to solve problems! Thank You for providing such a great team!!! More
by Donk
February 08, 2024
Excellent customer service! Appreciate Westown and the service they provide!! I drive a lot of miles for work and they always ensure my car is running well and I'm safe on the r Appreciate Westown and the service they provide!! I drive a lot of miles for work and they always ensure my car is running well and I'm safe on the road! More
by Monica.eoff
