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Westown Ford Lincoln
Jacksonville, IL
1,618 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,618 reviews
March 02, 2024
I started out very anxious because I had no one to go with me. However, Peter put me at ease quickly. I apnea realized he was actually working for me. with me. However, Peter put me at ease quickly. I apnea realized he was actually working for me. More
by jasurbeck
Verified Customer
March 02, 2024
Responsive, caring, listens Whether on the phone or in person Jeremy and all the Westown staff take care of us person Jeremy and all the Westown staff take care of us More
by joweller54
February 29, 2024
Corey Grinkey is amazing to work with! He found exactly what we wanted and he was very accommodating to our schedule. I would recommend Westown in Jacksonville to all my family and frien He found exactly what we wanted and he was very accommodating to our schedule. I would recommend Westown in Jacksonville to all my family and friends. Go see Corey today!! More
by Danielle H
Employees Worked With
February 28, 2024
Everyone was friendly and helpful. We arrived a bit early leaving the car. We were called when it was ready and were explained about our brakes. We arrived a bit early leaving the car. We were called when it was ready and were explained about our brakes. More
by coatsbev
February 28, 2024
Knowledgeable staff but service is way overpriced. You need a detail department in your building. You need a detail department in your building. More
by Greggabner2003
February 28, 2024
Simple, easy, straight forward, helpful, diverse, appreciated Friendly personnel. Straight forward buying experience. Found a perfect car for my wife. appreciated Friendly personnel. Straight forward buying experience. Found a perfect car for my wife. More
by mark_wolters
Employees Worked With
Nick
February 17, 2024
Smooth and trouble free It was a pleasant experience dealing with westown Ford there in Jacksonville Illinois. Thank you for the experience. dealing with westown Ford there in Jacksonville Illinois. Thank you for the experience. More
by teburgin
February 17, 2024
Awesome we love everyone there! Nick runs a tight ship. We love Pete and all the guys! Nick runs a tight ship. We love Pete and all the guys! More
by ggreek10
February 15, 2024
My experience with this dealership was strictly by phone. Daniel was very helpful in conversation and letting me know appointments. The only thing was time was overshot and that they had to replace lug nuts Daniel was very helpful in conversation and letting me know appointments. The only thing was time was overshot and that they had to replace lug nuts to check the brake recall but broke the lug nuts and charged me. I think the charge should have been to Ford due to the recall. More
by Taylorvt53
