
Westown Ford Lincoln
Jacksonville, IL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Corey was professional and friendly and made sure I knew everything I needed to about the car and paying for it. everything I needed to about the car and paying for it. More
The best in the area Everyone very caring and explain things throughly They are through things throughly They are through More
The team was helpful to my needs while servicing my car. I live in another city 30 miles away. I needed to drop off my car a visit a family in a care facility in Jacksonville. Vickie made sure I had a car t I live in another city 30 miles away. I needed to drop off my car a visit a family in a care facility in Jacksonville. Vickie made sure I had a car to take on that visit. I didn’t have to wait and go afterwards. Than meant a lot. The work on the car was done quickly and with excellence. All said they made me want to do business with this dealership even though the location is a bit out of my way. More
They went above and beyond to help us out Jim and Brad went above and beyond to help us out with our 2019 Ford Escape engine and computer replacement. went above and beyond to help us out with our 2019 Ford Escape engine and computer replacement. More
The dealership was clean with friendly and knowledgeable staff. Service department is very will trained to look for anything that could be a problem staff. Service department is very will trained to look for anything that could be a problem More
Not happy that I can't make an appt ahead of time for service work . Having to call for same day is ridiculous . We have numerous other appointments and need to b able to have set time and date . Why not service work . Having to call for same day is ridiculous . We have numerous other appointments and need to b able to have set time and date . Why not have 1 or 2 days a week set aside for people wanting to schedule appts? More
It is good when the service team includes people like Daniel work with the customer to solve problems! Thank You for providing such a great team!!! Daniel work with the customer to solve problems! Thank You for providing such a great team!!! More
Excellent customer service! Appreciate Westown and the service they provide!! I drive a lot of miles for work and they always ensure my car is running well and I'm safe on the r Appreciate Westown and the service they provide!! I drive a lot of miles for work and they always ensure my car is running well and I'm safe on the road! More