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Westown Ford Lincoln
Jacksonville, IL
1,587 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,587 reviews
August 29, 2023
The staff were professional and friendly. I will schedule my next service at this dealership. I will schedule my next service at this dealership. More
by Edie
Verified CustomerEmployees Worked With
August 24, 2023
Service department took very good care of us. Had an appointment for a recall repair and they were able to also complete a service and fix an issue we were having with auto start/ stop. Had an appointment for a recall repair and they were able to also complete a service and fix an issue we were having with auto start/ stop. More
by bilcel
Employees Worked With
August 22, 2023
Always helpful, efficient, and able to get in anytime I’ve tried. Westown always works for me! I’ve tried. Westown always works for me! More
by elturner913
August 19, 2023
They did a amazing job with my tires and I would recommend them to anyone. recommend them to anyone. More
by Jlaw10
August 18, 2023
Friendly and courteous. Diagnosed, ordered parts finished repairs in a timely manner..very satisfied with work . Diagnosed, ordered parts finished repairs in a timely manner..very satisfied with work . More
by k_finkle
August 18, 2023
Courteous, professional and genuinely Customer Centered! They are now my “go to” place for service. More importantly - when I go shopping for my next truck, it will be with Westown Ford! They are now my “go to” place for service. More importantly - when I go shopping for my next truck, it will be with Westown Ford! More
by Jack F
August 17, 2023
August 17, 2023
This visit went well, but I have had issues in the past with this service center. For example, once they reported that the tread level on my tires was all "OK" after the previous visit had noted that the with this service center. For example, once they reported that the tread level on my tires was all "OK" after the previous visit had noted that the tread was getting iffy, so I basically caught the tech lying about checking the tread and had someone else repeat that part of the inspection (guess what: tire tread was even more iffy). I think they have made an effort to improve service since that visit, and I trust this service center more than any other place in town. I still ask a lot of follow-up questions, since I know that every now and then you get a tech who isn't quite as diligent. More
by leggitt_oberg
Employees Worked With
August 16, 2023
The service writet was friendluy, and courteous, also very good on keeping me informed regarding status of service very good on keeping me informed regarding status of service More
by tlfrm
