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Westown Ford Lincoln
Jacksonville, IL
1,613 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,613 reviews
September 15, 2023
Poor communication. Took my car in for a battery change, got it home and it didn’t start. Took my car in for a battery change, got it home and it didn’t start. More
by ededwards
Verified CustomerEmployees Worked With
September 14, 2023
This dealer and salesman were perfect examples of once they get your name on the paperwork they turn their back on you! I purchased a vehicle for my wife and spent more money than I ever had before on a v they get your name on the paperwork they turn their back on you! I purchased a vehicle for my wife and spent more money than I ever had before on a vehicle. A couple days after driving the vehicle home for the first time the low tire light come on. I called salesman and he said to bring to the dealer and they would look at it.All they did was put air in the tire and salesman blamed it on the vehicle sitting on the lot for awhile. Bogus! I found a nail in the tire the next night. So they didn’t look to hard to find cause for air loss. When a mechanic fixed the tire for us, upon further inspection he found out that the tire had cracking going on in the grooves between the treads. I called the salesman and told him about the cracking. He told us to bring it in and he and the service manager would take a look at it. I knew from the start that I wouldn’t have a shot in this dispute but thought I’d give it a shot. After waiting 20-30 minutes for an outcome, the service manager tells me that cracking is cosmetic and should be safe to drive. Tell me a car with 26,500 miles should have tires with cracking going on. Bogus! He didn’t care! It wasn’t his wife driving it. So there is the proof that they don’t care after they get their money. I definitely do not recommend the dealership or the salesman. They are out for one thing $$$. This is the second time I’ve had an issue with salesman but thought I’d give him a second chance. Wrong choice! More
by mailman53
Employees Worked With
Other Employees :
Brad Baptist-no stars
September 12, 2023
They are very friendly and eager to answer any questions u have . Quick with their responses u have . Quick with their responses More
by Gma7
September 12, 2023
I love the sales and service department. They are are always very friendly and take care of you They are are always very friendly and take care of you More
by Gmeier
Employees Worked With
Other Employees :
Sale’s Peter , Sierra Daniels
September 11, 2023
Was able to get us in months ahead of our local dealership. Well worth the 30 minute drive! dealership. Well worth the 30 minute drive! More
by Cmdbad2
Employees Worked With
September 10, 2023
I got it in an out in 30 minutes. Great service. Everybody was nice. I’ll give them all five star. Great service. Everybody was nice. I’ll give them all five star. More
by myrontedrow1950
September 10, 2023
Jeremy took care of all of my questions. All of your employees are great. Thank you very much, the other customers were very nice. All of your employees are great. Thank you very much, the other customers were very nice. More
by maryjane
September 08, 2023
Great dealership with friendly sales and parts associates. They get you in and out fast. associates. They get you in and out fast. More
by Noneedforthis
September 07, 2023
Overall satisfied with services/sale. The only negative I would say, is the length of time it takes from start to finish The only negative I would say, is the length of time it takes from start to finish More
by delbs22
Employees Worked With
