Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Westown Ford Lincoln
Jacksonville, IL
1,613 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,613 reviews
April 04, 2025
Vicki was excellent to work with very professional The other people that helped us did a great job when I’m ready to buy another vehicle. I definitely know where I’m going hopefully Vicki will be there to other people that helped us did a great job when I’m ready to buy another vehicle. I definitely know where I’m going hopefully Vicki will be there to help us on our next vehicle More
by beachfan762
Verified Customer
April 03, 2025
Fantastic experience Cierra Burns is the best, helped find me a great vehicle will definitely be going back for future vehicles find me a great vehicle will definitely be going back for future vehicles More
by whitneynewton_1994
Employees Worked With
March 31, 2025
I had a great experience at Westown ford. Couldn’t have asked for kinder people and felt that I was valued Couldn’t have asked for kinder people and felt that I was valued More
by sieren240
March 30, 2025
Ciera is the absolute best. Great personality. She is also very knowledgeable. Dealership is pleasant also Great personality. She is also very knowledgeable. Dealership is pleasant also More
by jwankel1946
Employees Worked With
March 29, 2025
We had a wonderful experience at Westown. Vicki was our sales women. She was wonderful! Very patient, kind, helpful and never pushy! Vicki is a Westown jewel. We had looked at other dealershi Vicki was our sales women. She was wonderful! Very patient, kind, helpful and never pushy! Vicki is a Westown jewel. We had looked at other dealerships and sales people. Vicki was the perfect fit for us. More
by jmaulteach
March 28, 2025
Service was fast and friendly. Was willing to text me for any informations since I am deaf. Offered me to prepaid for parts and pay labor after parts arrived which was nice. Was willing to text me for any informations since I am deaf. Offered me to prepaid for parts and pay labor after parts arrived which was nice. More
by jfrye33
Employees Worked With
March 28, 2025
Took my truck to get repaired. Came back with even more issues than it went in with. Came back with even more issues than it went in with. More
by lgrham3
Employees Worked With
March 26, 2025
After paying $120 for oil change, our fluids were not topped off, form indicated they were. Took vehicle back out there and had mechanic verify the service was not done, nor was my wife told her radiator topped off, form indicated they were. Took vehicle back out there and had mechanic verify the service was not done, nor was my wife told her radiator fluid was low. Hard to believe the report on our vehicle is even accurate, or work was even done. I’m a long time customer of Ford. More
by mmcampbell4
Employees Worked With
March 22, 2025
Top notches service in every aspect from sales to payment. Very satisfied with the Westown the way I was treated as a customer. Have no problem recommending to others. payment. Very satisfied with the Westown the way I was treated as a customer. Have no problem recommending to others. More
by stevenbrown61
Employees Worked With
March 21, 2025
Jeremy was extremely helpful with providing options for tire replacements and prices. Easy process and great customer service! tire replacements and prices. Easy process and great customer service! More
by erussel1899
Employees Worked With
Other Employees :
Cierra Burns helped me coordinate an initial appointment with little notice on my end. Much appreciated!
