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Westown Ford Lincoln
Jacksonville, IL
1,613 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,613 reviews
May 01, 2023
Explained in detail the repair work that was done. Also gave an estimate on future repair. Very pleasant people. Also gave an estimate on future repair. Very pleasant people. More
by miracle-chip
Verified Customer
April 30, 2023
No pressure sale. Everyone was nice. Bought 2 cars. Service department Brad goes along way. Everyone was nice. Bought 2 cars. Service department Brad goes along way. More
by carrietuck
April 29, 2023
They were amazing on working with me! i had more than a couple issues and they got me out of the shop in less then 3 hours and even helped me with getting on a payment flexibility plan. i i had more than a couple issues and they got me out of the shop in less then 3 hours and even helped me with getting on a payment flexibility plan. i 100% recommend this place for any ford fixing More
by Margaret Bradley
April 29, 2023
Always great customer service, whether sale,finance,office,or service department! I waited for an oil change and was finished in a timely manner with the service department keeping sale,finance,office,or service department! I waited for an oil change and was finished in a timely manner with the service department keeping me informed. More
by kathleenblakeley
April 28, 2023
I trust them to do the job right the first time. They do not tell you things are wrong that are not. Only issue price for oil change has increase from 19 to 100 in the past 5 year I know cost incr They do not tell you things are wrong that are not. Only issue price for oil change has increase from 19 to 100 in the past 5 year I know cost increase More
by Slnanny
April 27, 2023
Corey got me in a new to me truck, and I couldn’t be more happy about it. happy about it. More
by hannahbunfill
April 26, 2023
Corey was very friendly very helpful and made the car buying process incredibly easy. I would highly recommend corey grinkey to friends and family that also wanted to buy a car he was knowledgeable and h buying process incredibly easy. I would highly recommend corey grinkey to friends and family that also wanted to buy a car he was knowledgeable and helpful. More
by Redneck9721
April 25, 2023
Our experience at Westown was taken above and beyond with their customer service. CC is an awesome saleswoman and we’re so happy we got to work with her on all 4 vehicles we’ve bought here in the last year. their customer service. CC is an awesome saleswoman and we’re so happy we got to work with her on all 4 vehicles we’ve bought here in the last year. She helped us find reliable vehicles for both of our daughters and put us in the truck we needed. CC and Kevin took an unforeseen situation and handled it with the utmost care and made it right by far better and faster than any dealership we’ve ever purchased from. We will definitely shop here again and would highly recommend CC for your car buying Needs! More
by hopps2012
April 25, 2023
Very knowledgeable staff, timely appt, work done quickly. I will use them again. Answered all I will use them again. Answered all More
by Skip Nelson
April 23, 2023
The serve manager explained what was to done and how long it would take. All in all it took less time. It went Great! long it would take. All in all it took less time. It went Great! More
by gdcox53
