Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Westown Ford Lincoln
Jacksonville, IL
1,579 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,580 reviews
March 24, 2023
Have good service but have to return after a day or two because shield under truck always falls down and have to return to have fixed. because shield under truck always falls down and have to return to have fixed. More
by elainecoats35
Verified CustomerEmployees Worked With
March 24, 2023
They are always so nice and accommodating. I would recommend them to all my friends and family. I would recommend them to all my friends and family. More
by mhunter817
Employees Worked With
March 21, 2023
Very welcoming and friendly he went above and beyond to give us a great experience give us a great experience More
by monkey013
Employees Worked With
March 21, 2023
Great place to do business! ! Great people to work with. The only place for me!! ! Great people to work with. The only place for me!! More
by paceman0
Employees Worked With
Other Employees :
The head service man
March 21, 2023
Appreciated the recognition of our needs. Also was great to work with Wade. Thank you! 👍 Also was great to work with Wade. Thank you! 👍 More
by chriswherley
March 18, 2023
Corey was the greatest! ! He helped me find the perfect car. 2020 Ford Edge Titanium! He walked me thru everything right up to get the license plate I wanted. If you are in ! He helped me find the perfect car. 2020 Ford Edge Titanium! He walked me thru everything right up to get the license plate I wanted. If you are in the market for a car make a trip to Westown Ford In Jacksonville,Illinois and ask for Corey. More
by tammycamerer
Employees Worked With
March 18, 2023
I've been coming to Westown along with family for over 10&20 yrs. 1st SUV.🤗 10&20 yrs. 1st SUV.🤗 More
by Dianna DeOrnellas
March 17, 2023
March 15, 2023
I appreciate the head guy, Daniel, who worked hard to help me. But the problem with my car was misdiagnosed. I was told initially it was going to cost $1,000 to fix and then after 3 and 1/2 months of wai help me. But the problem with my car was misdiagnosed. I was told initially it was going to cost $1,000 to fix and then after 3 and 1/2 months of waiting and no and in sight because of redesign issues, I was told it was going to cost 3,000, which is about half the worth of the car. I did some research and then took it someplace else. As it turns out, is t was not the engine control module that needed replacement. There was a broken bolt that meant the grounding wire attached to the battery wasn't grounded properly and so it was shorting out the starter. Once they replaced the battery and the bolt, it's worked fine, and the total charge was a little over 700. Not infrequently in the past I've had to take the car in multiple times to get the same problem fixed. Some of the time things have gone smoothly. But I'm switching my service center to this new place. More
by Nancy Taylor Porter
Employees Worked With
March 15, 2023
Excellent customer service! Very friendly and knowledgeable about the vehicle. I definitely will be a repeat customer. Very friendly and knowledgeable about the vehicle. I definitely will be a repeat customer. More
by Don
Employees Worked With
