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Westown Ford Lincoln
Jacksonville, IL
1,601 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,601 reviews
March 31, 2023
Service staff is extremely rude and unhelpful. We took our vehicle for the same issue 4 different times and it was never fixed and they charged us for a part my car never needed. We took our vehicle for the same issue 4 different times and it was never fixed and they charged us for a part my car never needed. More
by Diagarc
Verified Customer
March 30, 2023
It was a good experience to have done business with you folks at West town in Jack son ville. folks at West town in Jack son ville. More
by ggoetz
March 30, 2023
It was amazing to work the dealership. Peter made it so simple and easy. I have worked with other car dealerships in the past and this is by far the best experience. I would recommend to a Peter made it so simple and easy. I have worked with other car dealerships in the past and this is by far the best experience. I would recommend to anyone in the hunt for a new car. More
by alihupp
March 30, 2023
Abi was a pleasure to work with. She was pleasant and very easy to work with, always had a smile! The manager and finance guys were great too! Will do business with Westown Ford aga She was pleasant and very easy to work with, always had a smile! The manager and finance guys were great too! Will do business with Westown Ford again! More
by wilkerson_00@hotmail.com
March 30, 2023
Called , they got me in at a time that worked out , fast turnaround time, did a good job turnaround time, did a good job More
by Craig
Employees Worked With
March 30, 2023
Cierra was s a great salesperson. She is professional and energetic. She listens to your needs and does her best to find a vehicle that fits your needs. I never felt pressured to make She is professional and energetic. She listens to your needs and does her best to find a vehicle that fits your needs. I never felt pressured to make a decision and she follows up on any questions or requests you have in a very timely manner. Cierra is a real asset to Westtown Ford. More
by alexhry
March 29, 2023
Selection of vehicles were limited. Trade in value was very low. Liked our salesman, Corey Grinkey. He was the difference maker. Trade in value was very low. Liked our salesman, Corey Grinkey. He was the difference maker. More
by rlnjrader
March 28, 2023
They were great. Went way above the standard to help me find the exact vehicle I wanted so I didn't have to settle. Went way above the standard to help me find the exact vehicle I wanted so I didn't have to settle. More
by Stymie
Employees Worked With
March 26, 2023
The staff is honest, reliable, and friendly. They get everything done in a timely fashion. They get everything done in a timely fashion. More
by zdunkirk
March 25, 2023
Great service that was quick and at a great price. Will be coming back again! Will be coming back again! More
by elliott.reif
