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Westown Ford Lincoln
Jacksonville, IL
1,608 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,608 reviews
March 03, 2023
Great place for purchases and service! However, the waiting area could use some reading material and choice of a couple of TV channels for viewing. However, the waiting area could use some reading material and choice of a couple of TV channels for viewing. More
by Midwest Farmer’s Daughter
Verified Customer
March 03, 2023
Vehicle was repaired in a timely fashion. They had a cancelation so we were notified they could get us in earlier. Repairs were a bit steep I thought. I understand it is not free and our ve They had a cancelation so we were notified they could get us in earlier. Repairs were a bit steep I thought. I understand it is not free and our vehicle didn't run as it was. Overall satisfied though. More
by vhoenes67
Employees Worked With
March 03, 2023
Daniel fought hard with my warranty company to get my car fixed for about two months & finally got it taken care of! Then the same day I got my car back I was still having issues, I brought my car back and D fixed for about two months & finally got it taken care of! Then the same day I got my car back I was still having issues, I brought my car back and Daniel got it fixed and back to me the same day! I am very thankful for his determination and hard work to get my car fixed! More
by Bianka
Employees Worked With
March 03, 2023
Purchased a 2023 Ford Metallic Blue Mustang GT Convertible. Amazing Curves and exhilarating car! Fantastic Service! Thank you for helping me to purchase my Dream Car!!! Convertible. Amazing Curves and exhilarating car! Fantastic Service! Thank you for helping me to purchase my Dream Car!!! More
by Dime
March 02, 2023
Great people great staff. Especially Cierra and Brad in service. Never felt pressured to buy and got a good deal to boot. Especially Cierra and Brad in service. Never felt pressured to buy and got a good deal to boot. More
by Junkmailhere
March 01, 2023
Oh where to start with this review. Wade Muller was heaven sent when it comes to our purchases with Westown Ford. Four years ago in September we along with our 2 young granddaughters we Wade Muller was heaven sent when it comes to our purchases with Westown Ford. Four years ago in September we along with our 2 young granddaughters were in a bad MVA that totaled our van. Having to deal with the issues of that wreck were devastating but Wade and the Westown staff were able to get us into another van that Saturday in a matter of hours . Then fast forward to a couple weeks ago when we went looking for a different vehicle due to recent health issues and once again Wade was there to help us find what we needed going forward. We will forever be grateful for Wade and his commitment in finding us what we need at the best price and for always making it a smooth process. We will always do our business with Wade Muller at Westown Ford and send anyone looking for a vehicle to Westown Ford in Jacksonville,IL More
by klocdr
March 01, 2023
Just driving thru and Cierra Burns really helped us so we could afford a vehicle for our daughter could afford a vehicle for our daughter More
by gzbcoop
March 01, 2023
The staff was very helpful, knowledgable and not pushy. They gave us great prices on both our trade and our new vehicle. They gave us great prices on both our trade and our new vehicle. More
by hhelton93
Employees Worked With
February 28, 2023
Always a pleasure working with Wade and staff. This is our 3rd vehicle we have purchased at Westown and will not be our last! This is our 3rd vehicle we have purchased at Westown and will not be our last! More
by Erin H
Employees Worked With
February 27, 2023
Kevin went above and beyond to make us a great car deal for my daughter. I cannot express enough how much I appreciate Kevin and his service. I recommend if your in central Illinois come to Westown Ford an for my daughter. I cannot express enough how much I appreciate Kevin and his service. I recommend if your in central Illinois come to Westown Ford and see Kevin. Great service and sales. More
by chipster5261
