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Westown Ford Lincoln

Jacksonville, IL

4.7
1,581 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs! It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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1312 West Morton Avenue

Jacksonville, IL

62650

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Showing 1,581 reviews

January 26, 2023

Wade has been tremendous working with throughout the entire process. We had a few hiccups out of his control but he worked the problem to a great solution! More

by Spthomps
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2023

Westown Ford it’s a great place to buy a car. Wade Muller helped us with the details of our new truck. He explained the technology features with patience and efficiency. Jim Birdsell made sure we More

by gurnsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2023

Great job! ! My first time in your service dept and I will definitely be back!! More

by clittlechris
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2023

Great communication, fast and efficient service. I do not like to spend all day at a dealership and there is no need to here. It will be hard to ever buy elsewhere! More

by donnanawards
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2023

Very pleased with the service! Michael is very accommodating!! Would go back, hopefully not too soon!!Lol More

by Castleberry.sandra
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael? He was excellent!!
January 23, 2023

Desk staff pleasant to work with, service was timely and completed as discussed, I will continue to come here for service. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2023

Great dealership and great people to work with. Would definitely recommend them to other people. More

by rlmaul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2023

Cost too much for oil changes 83. 00 is a aweful lot to change. Outrageous More

by Mcoufal64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Frye
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

Westown Ford Lincoln responded

Thank you for your concerns, but unfortunately we are not immune to the soaring oil and labor costs either. However, our Works package that you received is more than just an oil change. It includes tire rotation, checking your brakes, battery check, and a full multi point inspection that is factored into our pricing withe The Works package. Thank you for your business and we hope to keep you coming back.

January 19, 2023

Your people are amazing! Came picked up my van ,changed the oil . Called me to do the payment over the phone and then brought my van back! Vicky calls all the time to check u More

by serpentis2099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Grinkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Loughary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2023

Friendly service and prompt to take care of my car needs. Much appreciate the service of Westown fords care team More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know the name gentleman taking phone call
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