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Westown Ford Lincoln
Jacksonville, IL
1,615 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL
Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs!
It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 AM
Sunday Closed
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Showing 1,615 reviews
January 28, 2023
The service department has always been very efficient and kind to me. I’ve been doing business with Westown Ford for well over 20 years, and don’t even think about going anywhere else, and have purchased sev kind to me. I’ve been doing business with Westown Ford for well over 20 years, and don’t even think about going anywhere else, and have purchased several vehicles from them as well More
by jimbirdsell
Verified Customer
January 28, 2023
I dealt with a salesman and two servicemen and all three were absolutely the best were absolutely the best More
by sandenist
Employees Worked With
January 28, 2023
They took care of me and helped me escalate the issue to get it taken care of. get it taken care of. More
by stephen_deal66
January 27, 2023
Everyone I interacted with was absolutely fantastic. Everyone was very eager to help and make my purchase easy and comfortable. Would shop here again 100%. Everyone was very eager to help and make my purchase easy and comfortable. Would shop here again 100%. More
by bjhutton16
January 26, 2023
Wade has been tremendous working with throughout the entire process. We had a few hiccups out of his control but he worked the problem to a great solution! entire process. We had a few hiccups out of his control but he worked the problem to a great solution! More
by Spthomps
January 26, 2023
Westown Ford it’s a great place to buy a car. Wade Muller helped us with the details of our new truck. He explained the technology features with patience and efficiency. Jim Birdsell made sure we Wade Muller helped us with the details of our new truck. He explained the technology features with patience and efficiency. Jim Birdsell made sure we were satisfied with our transaction. And Pam Birdsell is so pleasant and knowledgeable with financing. Great team to work with. Thanks Westown for another great experience! More
by gurnsey
January 24, 2023
Great communication, fast and efficient service. I do not like to spend all day at a dealership and there is no need to here. It will be hard to ever buy elsewhere! I do not like to spend all day at a dealership and there is no need to here. It will be hard to ever buy elsewhere! More
by donnanawards
Employees Worked With
January 24, 2023
Great job! ! My first time in your service dept and I will definitely be back!! ! My first time in your service dept and I will definitely be back!! More
by clittlechris
January 23, 2023
Desk staff pleasant to work with, service was timely and completed as discussed, I will continue to come here for service. completed as discussed, I will continue to come here for service. More
by Scott
Employees Worked With
