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Westown Ford Lincoln

Jacksonville, IL

4.7
1,615 Reviews
Bob Ridings Westown Ford Lincoln is the Only Place to Go for Ford Drivers near Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL Here at Bob Ridings Westown Ford Lincoln, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout Jacksonville, Beardstown, Pittsfield IL and Mount Sterling IL. It's our world class customer service that helps us earn your business time and again while serving your driving needs! It all starts with our attractive selection of new Ford cars including Ford F-150, Escape, Explorer, Fusion, Focus and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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1312 West Morton Avenue

Jacksonville, IL

62650

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Showing 1,615 reviews

January 21, 2023

Great dealership and great people to work with. Would definitely recommend them to other people. More

by rlmaul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2023

Cost too much for oil changes 83. 00 is a aweful lot to change. Outrageous More

by Mcoufal64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Frye
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

Westown Ford Lincoln responded

Thank you for your concerns, but unfortunately we are not immune to the soaring oil and labor costs either. However, our Works package that you received is more than just an oil change. It includes tire rotation, checking your brakes, battery check, and a full multi point inspection that is factored into our pricing withe The Works package. Thank you for your business and we hope to keep you coming back.

January 19, 2023

Your people are amazing! Came picked up my van ,changed the oil . Called me to do the payment over the phone and then brought my van back! Vicky calls all the time to check u More

by serpentis2099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Grinkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Loughary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2023

Cierra was very knowledgeable about the vehicles that she had on the lot and that she was trying to sell. Cierra went above and beyond to make the sale happen. Cierra went over all the options on the truck w More

by glock5454
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cierra Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2023

Friendly service and prompt to take care of my car needs. Much appreciate the service of Westown fords care team More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know the name gentleman taking phone call
January 17, 2023

Corey listened to my needs for a truck and found something in my budget that was much nicer than expected! More

by cms881591
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Grinkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2023

Corey was personable and friendly from the start. He made the entire process very easy. More

by Kbimm5953
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Grinkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2023

Good service, friendly, courteous and explained everything they completed during the service activity. Thank you. More

by glorod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2023

It was such a pleasure to buy my vehicle from Westown! Corey was so friendly, helpful & knowledgeable in helping me choose a vehicle to meet my needs. I will definitely be back & highly recommend asking More

by john4flowera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Grinkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Loughary
5.0
This rating includes all reviews, with more weight given to recent reviews.
NIck Xamis
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2023

Friendly staff, prompt service, clean environment, and seems to genuinely care about the customers experience. More

by mike.abbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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