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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.7
735 Reviews

735 Reviews of Westown Ford Lincoln - Service Center

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March 23, 2024

Local friendly gave us what I was looking for Very pleasant experience, very satisfied with their surface More

by njmawson
Recommend Dealer
Yes
Employees Worked With
Cierra burns
March 23, 2024

Got me right in without an appointment which I appreciated. I was very satisfied with the experience. More

by njmawson
Recommend Dealer
Yes
Employees Worked With
Service Dept
March 19, 2024

The service and personal are all nice and easy to talk to. Explain down to the last detail .. have had a lot of work done there. More

by Ashbow74
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Frye
March 19, 2024

Super service. Love working with Wade. Jeremy, Brad and all do great job. Appreciate your dealership. More

by Jack Hull
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Kaufmann
March 12, 2024

Friendly, quick, and efficient. Knowledgeable, helpful, and honest. There was a clean work space and a good customer waiting area. More

by zdunkirk
Recommend Dealer
Yes
March 11, 2024

I had very good service. They were very friendly and they got the job done quickly. More

by Mlmcqueen
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufman
March 08, 2024

Good experience. Polite and professional. They know what they are doing Very helpful with all issues More

by dsp2000
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Frye
March 06, 2024

This dealership has done a lot of work on my truck. They have always been on the up and up. Straightforward. Mom and pop feel and always friendly. Have brought them pizzas even for their great service. More

by manzellanick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : And Brad too!
March 06, 2024

It is always a great experience working with the Westown Ford staff. Professional, courteous, and personal. They service both of our Ford vehicles. More

by mleslie61
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Kaufmann
March 04, 2024

Easy to set appointment. Got in right away. Perfect, quick service Very good overall service More

by Jakekindred19
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann