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Westside Hyundai
Jacksonville, FL
360 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 360 reviews
June 09, 2015
NEVER AGAIN! The service center was very dishonest when it came down to getting tint applied to the car. Leased the car on a friday and made the appointment to get The service center was very dishonest when it came down to getting tint applied to the car. Leased the car on a friday and made the appointment to get the tint applied on Monday at 9am. Arrived at 8:50 Monday morning and was told it would only take 2 hours. 3 hours later we were told that we can get a ride home because they just started. When we went to get our stuff out the car, we found our that a tint place across the street were the ones performing the service. We could've just paid somebody else to do it instead of wasting a day.I was told that we had 14 days to change insurances and the sales person would take car of the switch. He lied. We switched in 4 days and told him and he said he would take care of it, however he did not. I ended up being charged multiple overdraft fees from the previous insurance company because of this and was billed for the 4 days of service. I WILL NOT BE A CUSTOMER OF THIS DEALERSHIP AGAIN AND FREE GAS DOES NOT JUSTIFY THE STRESS OF THIS EXPERIENCE. More
by JANIC_55
Verified CustomerEmployees Worked With
Nicholas Newcomb
Helpful June 04, 2015
A Great Experience This was my first visit to this service department. I had custom lighting installed on my 2015 Sonata Sonata Turbo Limited. Sharen Weisen is a fantast This was my first visit to this service department. I had custom lighting installed on my 2015 Sonata Sonata Turbo Limited. Sharen Weisen is a fantastic service manager. She has a a very good service team and they obviously have an exceptional working relationship. They have respect for each other and it shows in the work and service they provide and how they interact with their customers. Barry Crüe was my service writer and I found him to be a very pleasant individual and also quite helpful. Charles, the technician who installed the lighting in my car treated it as if it was his own. Way to go Sharen, Barry and Charlie. More
by car enthusiast (chas) 101
Employees Worked With
Barry Crue
June 01, 2015
Awesome She went all out and beyond the call of duty I am very pleased and satisfied with the service her willingness to help me was overall spectacular She went all out and beyond the call of duty I am very pleased and satisfied with the service her willingness to help me was overall spectacular More
by Ms.Diva
Employees Worked With
Mayqueen Rojas, Derrick Simmons
May 28, 2015
Mimi was Excellent! !! Ms.Mimi was on point, she helped us through each process, explaining to us each time. Was very polite, and detailed so happy when we came in this Ang Ms.Mimi was on point, she helped us through each process, explaining to us each time. Was very polite, and detailed so happy when we came in this Angel was here. Westside Hyundai is lucky to have this Jewel working for this.Thank so Much Mimi such a Super star. More
by Diva71
Employees Worked With
Wilma "Mimi" Soriano
May 27, 2015
I really Like my new ride ;) Overall I'm Happy with my suv and with salesman!! He did a Good Job. Really wish I would have got the built in Navigation system Tho. Overall I'm Happy with my suv and with salesman!! He did a Good Job. Really wish I would have got the built in Navigation system Tho. More
by VICKIECARTER31
Employees Worked With
Nicholas Newcomb
May 25, 2015
awesome Great staff really friendly I actually shed a couple of tears I would do it all over again they explain everything clear they made me feel comfortable Great staff really friendly I actually shed a couple of tears I would do it all over again they explain everything clear they made me feel comfortable they even fed me and my husband they greeted me with a smile introduce me to other staff member s More
by BAR5710840
Employees Worked With
Lionel "Richie" Thompson
May 22, 2015
Great Dealership! I went to the dealership with the very low internet price of the car I wanted. Not only did the dealership honor the low price, but lower it even more I went to the dealership with the very low internet price of the car I wanted. Not only did the dealership honor the low price, but lower it even more to fit my budget. I felt that the really wanted my business and they worked really hard to make me a Westside Hyundai customer. More
by FWAR69
Employees Worked With
Mike Washington
April 18, 2015
Mimi was Amazing My overall experience was great. Mimi didn't pressure me into getting a car. She was upfront and honest. I have never meet a salesperson like Mimi. My overall experience was great. Mimi didn't pressure me into getting a car. She was upfront and honest. I have never meet a salesperson like Mimi. More
by Terrell757
Employees Worked With
Wilma "Mimi" Soriano
April 18, 2015
customer experience I bought a car from west side Hyundai on April 12th,2914 from Mike Washington and He was a very nice salesman to me. He is kind and friendly and mos I bought a car from west side Hyundai on April 12th,2914 from Mike Washington and He was a very nice salesman to me. He is kind and friendly and most of all sold me a great car. I love my Hyundai Accent and can't wait to come back for an Elantra. Mike Washington is a great salesman who knows about cars. More
by willsal2
Employees Worked With
Mike Washington
April 15, 2015
excellent service Mimi worked hard to find just what i wanted and to help me get in and out in no time. I previously had been to op hyundai and they were horrible not f Mimi worked hard to find just what i wanted and to help me get in and out in no time. I previously had been to op hyundai and they were horrible not friendly just pushy. However westside was awesome i cant say it enough Mimi is great kind and understanding. I got just what i wanted on my terms! More
by omrayburn
Employees Worked With
Zach Wilson, Wilma "Mimi" Soriano
