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Westside Lexus

Houston, TX

4.8
7,111 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,111 reviews

May 04, 2025

He's reception was so good. He answered all the questions we had and it was accurate More

by omolaraojoye
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Westside Lexus responded

Thank you for reviewing Westside Lexus! We're glad to hear our team hit the mark with 5-star communication.

May 03, 2025

We had such a positive and efficient experience with Westside Lexus, especially with our salesman Doug. Doug was informative, personable, and sincere, we felt we were interacting with an old friend. He More

by JAWDR3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Westside Lexus responded

It's fantastic to hear that Doug made your experience at Westside Lexus feel like catching up with an old friend! We're delighted the process was smooth and efficient for you. Thank you for choosing us, and enjoy your new vehicle!

May 03, 2025

Philippe Haddad was very friendly and not at all aggressive. I felt informed and not pressured. I felt the value of my purchase to be fair. Thank you More

by NAFEESA.DEFLORIAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn An
3.0
This rating includes all reviews, with more weight given to recent reviews.
Philippe Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Westside Lexus responded

Thank you for sharing your experience with Philippe at Westside Lexus! We're glad to hear that the process was friendly and informative, making you feel comfortable with your purchase. We appreciate your feedback and hope you're enjoying your new vehicle!

May 03, 2025

Nice to be welcomed with a great smile! Daniel works above and beyond, he even takes an extra step to pronounce my European las name correctly. Hard to find employees like that these days. More

by Kasia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Westside Lexus responded

Kasia, we're delighted to hear that Daniel made your experience at Westside Lexus so welcoming and personal. Thank you for sharing this positive feedback!

May 02, 2025

Quick, fast, and easy transaction! Great dealership to work with. Much appreciate the help we got More

by HP5624
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Westside Lexus responded

Thanks for choosing Westside Lexus! We are glad to hear that our team provided excellent service.

May 02, 2025

It has always been a great experience working with Lurie at Westside Lexus. He is an awesome representative of the company and is always ready to address any concerns I have. I have had excellent experience More

by solomon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lurie Keener
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Westside Lexus responded

We're delighted to hear that Lurie has consistently provided you with excellent service at Westside Lexus. Thank you for your continued trust and support, and we look forward to assisting with future transactions!

May 02, 2025

Since 1992, we had brought Five Lexus of different models from Westside Lexus and we are very pleased with their professions in services. Special thanks to our sales rep Alex, much appreciated. More

by ptaa12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Westside Lexus responded

Thank you for your continued trust in Westside Lexus since 1992! We're delighted to hear that Alex and our team have consistently provided professional service. We appreciate your loyalty and look forward to serving you again in the future!

May 02, 2025

Like the facility! Like the Receptionist! Like the service department. Sales Person has leased me 5 cars. Like Lexus! More

by jany0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Westside Lexus responded

It's fantastic to hear that you enjoy every aspect of your experience at Westside Lexus! Thank you for being a loyal customer and sharing your positive feedback.

May 01, 2025

I had an excellent experience with the purchasing process with Shannon. I Would highly recommend. More

by RAJBM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Westside Lexus responded

Thanks for the excellent review and recommendation! See you next time at Westside Lexus!

May 01, 2025

My first experience buying a Lexus. Edwar and his team were great. Very professional and friendly. More

by HOLLEY_NANCY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Westside Lexus responded

We love seeing 5-star reviews. Thanks!

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