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Westside Lexus
Houston, TX
7,017 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,017 reviews
November 01, 2023
We had an incredible experience with Brooke as our Westside Lexus sales rep. We never felt pressured and she was quick to respond to any questions. We live in Galveston and could have gone to other Le Westside Lexus sales rep. We never felt pressured and she was quick to respond to any questions. We live in Galveston and could have gone to other Lexus dealers that are much closer to Galveston, but we chose Lexus because of the great relationship we have had with Westside for the last 25 years. More
by james
Verified CustomerEmployees Worked With
November 01, 2023
Kim helped us with our purchase from start to finish. He was both professional, knowledgeable and personable. He was both professional, knowledgeable and personable. More
by cam41677
November 01, 2023
Everyone was a pleasure to deal with and honest. The transaction could not have been easier. The transaction could not have been easier. More
by SCOTT.HUNTER0
Employees Worked With
November 01, 2023
Very friendly. Made us feel at home. Treated us with respect Gave us a fair trade in Made us feel at home. Treated us with respect Gave us a fair trade in More
by PBA1008761
October 30, 2023
Mr. Loving has been very supportive with my purchase. no pressure, therefore, no stress. loving my car so far :) pressure, therefore, no stress. loving my car so far :) More
by lmaczko
October 30, 2023
I spoke to the salesperson. He said he would get back with me. He never called. That was very disrespectful. He said he would get back with me. He never called. That was very disrespectful. More
by farooqmasihuddin
Employees Worked With
October 29, 2023
Excellent service- repeat happy customer- Alex W- is the most patient salesman ever and set up my new ride perfectly most patient salesman ever and set up my new ride perfectly More
by lrosenthl
October 29, 2023
This dealership is unlike most dealerships. They encourage you to carefully think out your purchase before closing the deal. Even when you are questioning other cars at the time of closing, the They encourage you to carefully think out your purchase before closing the deal. Even when you are questioning other cars at the time of closing, they encourage you to hold off before making the final decision. We are very happy with Westside Lexus. More
by dayanao24
October 29, 2023
Hey Nick, you're really good at focusing on what customers need and require. You really made our day by making us go with the vehicle of our choice without hesitation. You have a real instinct to un customers need and require. You really made our day by making us go with the vehicle of our choice without hesitation. You have a real instinct to understand. Good work my man! More
by Kamoru Salahudeen
October 29, 2023
We had a great experience with our purchase. Tim was great and super friendly and kept us informed the entire time we were on the waitlist. When our vehicle finally arrived, he had it ready righ Tim was great and super friendly and kept us informed the entire time we were on the waitlist. When our vehicle finally arrived, he had it ready right away and we were able to go smoothly through the buying process! He was transparent with us from beginning to end and we could not recommend him more. He was absolutely great to work with. Manny was also so friendly and really did everything to make our signing process smooth and quick! More
by malisa_lagman
