Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Westside Lexus
Houston, TX
7,111 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,111 reviews
April 26, 2025
Joey Broussard at Westside Lexus was an amazing sales person who provided the best overall experience one could have hoped for! person who provided the best overall experience one could have hoped for! More
by chatmanm
Verified CustomerEmployees Worked With
April 25, 2025
Excellent care in every way when viewing then purchasing our 2020 RX. Shannon was a great help. We will gladly return to Westside Lexus. our 2020 RX. Shannon was a great help. We will gladly return to Westside Lexus. More
by AMYFWOLFF
Employees Worked With
April 25, 2025
Brooke was great. we were glad to have her helping us.very polite and respectful. we were glad to have her helping us.very polite and respectful. More
by ORMIA1
Employees Worked With
April 24, 2025
The dealership offered us water to drink with no extra charge. I guess that is in the budget when you pay full sticker plus other dealer fees. I was surprised the salesperson had to use her own money to charge. I guess that is in the budget when you pay full sticker plus other dealer fees. I was surprised the salesperson had to use her own money to offer us a cap and coffee cup to close the deal that she bought from the parts department. Dealership was nice and other associates friendly. More
by tpmatousek
Employees Worked With
April 24, 2025
Very professional. Lovely facility. Staff was very helpful and professional. Rick made me very comfortable. Lovely facility. Staff was very helpful and professional. Rick made me very comfortable. More
by kdinsidestory
Employees Worked With
April 24, 2025
From the moment I walked in, the staff was friendly, knowledgeable, and made me feel completely at ease. The entire car-buying process was smooth, transparent, and stress-free—something I truly apprecia knowledgeable, and made me feel completely at ease. The entire car-buying process was smooth, transparent, and stress-free—something I truly appreciated. More
by Lalhe
April 24, 2025
From the very first time I met Joey he was great to work with. He went above and beyond to help me find the perfect Lexus. Thank you for all your help Joey and Westside. with. He went above and beyond to help me find the perfect Lexus. Thank you for all your help Joey and Westside. More
by g_ramirez75
April 24, 2025
Joey was/is wonderful, extremely responsive, and helpful! ! He always kept me updated on the status of my car and answered any questions I had. I have already recommended him to my family and friends! ! He always kept me updated on the status of my car and answered any questions I had. I have already recommended him to my family and friends! More
by Katie50
Employees Worked With
April 24, 2025
Great service from receptionist, sale people, financial services…good location not far from Houston or Sugar Land. services…good location not far from Houston or Sugar Land. More
by baophong
Employees Worked With
April 24, 2025
john kept us informed about the timing of our 2025 lexus. and any changes of arrival date. and any changes of arrival date. More
by BNRMJPP
