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Westside Lexus
Houston, TX
7,029 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,029 reviews
March 23, 2025
Staff has been very knowledgeable and attentive. Merrell has been very professional and friendly and was able to get us a deal very quickly! Merrell has been very professional and friendly and was able to get us a deal very quickly! More
by gpapp691
Verified CustomerEmployees Worked With
March 22, 2025
I enjoyed interacting with the sales team but was disappointed with the finance team. However, the team came around. Overall liked the experience. . disappointed with the finance team. However, the team came around. Overall liked the experience. . More
by Nick
March 22, 2025
We ordered our TX 3 months in advance. Edwar was very nice and responsive to our check ins and the staff are nice, as expected. The financing with Miguel was also a good experience. Edwar was very nice and responsive to our check ins and the staff are nice, as expected. The financing with Miguel was also a good experience. More
by chrisrasberry
March 21, 2025
Very helpful and extremely knowledgeable, Daniel helped us go with better options for servicing the car. us go with better options for servicing the car. More
by Christian P
Employees Worked With
March 21, 2025
We were happy with the dealership. Nellie responded to our questions and helped the entire process go quickly. Nellie responded to our questions and helped the entire process go quickly. More
by mfaiola2000
March 21, 2025
Jeff was great to work with, very honest and professional. He was able to facilitate the delivery and purchase of not one, but two GX550s for me and my parents. These are very high in demand a professional. He was able to facilitate the delivery and purchase of not one, but two GX550s for me and my parents. These are very high in demand and sought after vehicles and we received ours in a timely fashion with the exact specs we requested. I highly recommend you ask for Jeff Jones if you visit Westside Lexus. More
by alfredosardinas
March 21, 2025
Excellent care. Knowledgeable salesman. Pleasant atmosphere. Great service. Nice showroom and waiting area. Coffee and drinks. Knowledgeable salesman. Pleasant atmosphere. Great service. Nice showroom and waiting area. Coffee and drinks. More
by KOSBORNE0
Employees Worked With
March 21, 2025
Both Merrell and Alex were great to work with. Very knowledgeable about the RX350. Will definitely be coming back. Very knowledgeable about the RX350. Will definitely be coming back. More
by chris.born
March 20, 2025
Lauren G. was patient and knowledgeable with the two models of vehicles I was interested in buying. The only negative experience was with the finance person. was patient and knowledgeable with the two models of vehicles I was interested in buying. The only negative experience was with the finance person. More
by AValle
March 20, 2025
Liked the professional, no haggling and efficient process. Great dealership and good experience all around. process. Great dealership and good experience all around. More
by lusiinc
