Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Westside Lexus
Houston, TX
7,141 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,141 reviews
May 18, 2023
My time here well very pleasant. Both Dominic and Merrell where generous with showing me around the dealership and helped me get situated with my new vehicle. Both Dominic and Merrell where generous with showing me around the dealership and helped me get situated with my new vehicle. More
by rada1281
Verified Customer
May 18, 2023
Steve Davis and Ty Standbury are also great to deal with, thank you for the great service. thank you for the great service. More
by mygolfpro
May 18, 2023
Excellent professionalism displayed by both Doug and Phillippe. Easy to deal with and friendly. Very transparent and no pressure. Made the whole process easy and took care of the couple of items needed Phillippe. Easy to deal with and friendly. Very transparent and no pressure. Made the whole process easy and took care of the couple of items needed on the car when delivered. The attention we received was exceptional even though we purchased a used Kia Forte! Many thanks! Marco Deuterio More
by MDEUTERIO@COMCAST.NET
May 18, 2023
Text app didn't really work. I had trouble getting information about my car. Was supposed to take 1-1/2 hours it was more than five hours I had trouble getting information about my car. Was supposed to take 1-1/2 hours it was more than five hours More
by chrismac63
Employees Worked With
Charles Perkins
May 17, 2023
Charles provided excellent service and provided me with all of the information I needed concerning my GX service appointment. The experience was smooth and hassle free! all of the information I needed concerning my GX service appointment. The experience was smooth and hassle free! More
by TNSHDXN@GMAIL.COM
Employees Worked With
Charles
May 17, 2023
.Great experience shopping for a car, I would definitely recommend Westside Lexus. Love the car. recommend Westside Lexus. Love the car. More
by crod94
Employees Worked With
May 17, 2023
Jeff was very professional and provided the utmost customer services I’ve never seen anywhere. customer services I’ve never seen anywhere. More
by nguyenpkevin
May 17, 2023
The sales experience was handled very well by Jeffery Byers. The financing and document preparation was exceptionally performed by Jonathan Teodoro. Byers. The financing and document preparation was exceptionally performed by Jonathan Teodoro. More
by louis.carpenter02@gmail.com
