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Westside Lexus
Houston, TX
7,150 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,150 reviews
April 13, 2023
Very clean everyone was extremely over-the-top. Nice genuinely nice the facility was extremely clean. They made the experience wonderful Edward my salesman is awesome. Nice genuinely nice the facility was extremely clean. They made the experience wonderful Edward my salesman is awesome. More
by JTDELAFIELD
Verified Customer
April 13, 2023
I am so upset with the guy who was supposed to help me. I told him to check my key battery and he never changed it. Im now having to go to the passengers side get in and open it. Its hard for me to sche I told him to check my key battery and he never changed it. Im now having to go to the passengers side get in and open it. Its hard for me to schedule to take my car in. I thought he took care of the issue. More
by MAIRAME2257
Employees Worked With
April 12, 2023
Customer experience is important to them. Frequent updates, very nice amenities and comfort when waiting on car. Timely, efficient and friendly. Frequent updates, very nice amenities and comfort when waiting on car. Timely, efficient and friendly. More
by jspoth
Employees Worked With
Andrew Tran
April 11, 2023
All the staff is very polite and knowledgeable of the vehicles. This was the 2nd car we purchased from Westside. We are very pleased and happy with our purchase. vehicles. This was the 2nd car we purchased from Westside. We are very pleased and happy with our purchase. More
by ddeiss
Employees Worked With
Jay Brown
April 09, 2023
For now, I don’t have much to say, I’m another 1 or 2 years, I would be in a better positioned to assess. years, I would be in a better positioned to assess. More
by mosunrufai
Employees Worked With
April 08, 2023
Salesperson is very nice and courteous deals hip is very nice and clean l am very satisfied nice and clean l am very satisfied More
by vinupatel
Employees Worked With
April 07, 2023
John is absolutely amazing. I never have had a good experience at any dealership until my experience with John at Lexus. He was so patient and wasn’t pushy at all. If you need a I never have had a good experience at any dealership until my experience with John at Lexus. He was so patient and wasn’t pushy at all. If you need a car go to Lexus and request JOHN. Also I forgot the guys name from finance (Steve I think I’m sorry) he was so great and got me approved fast! I will never buy a bmw again I am officially #teamlexus! More
by aya.alla
