Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Westside Lexus
Houston, TX
7,037 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,037 reviews
Verified Customer
September 01, 2022
I was very impressed with Desmond’s professionalism and knowledge of the Lexus vehicle I was interested in and on how he guided us through the purchase process. knowledge of the Lexus vehicle I was interested in and on how he guided us through the purchase process. More
by rrivera63
September 01, 2022
Great experience with sales-Mary Margaret was wonderful to work with. Was very professional and made car purchase a positive event. to work with. Was very professional and made car purchase a positive event. More
by peter.doyle
Employees Worked With
August 31, 2022
Friendly with competitive prices. Smooth purchase experience. Highly recommend if looking to purchase a Lexus. Smooth purchase experience. Highly recommend if looking to purchase a Lexus. More
by yesenia.rojas
August 29, 2022
Dallas was incredible beginning to end! She explained everything in detail and answered any lingering questions that we had. She was also very helpful in the set up of our NX once we finali She explained everything in detail and answered any lingering questions that we had. She was also very helpful in the set up of our NX once we finalized all the documents with financing. She was extremely helpful in the setup of the car once we were in it and didn't let us leave until all questions were answered. THAT'S customer service. We thank you, again, Dallas, and wish you great success in the future. More
by paco43210
Employees Worked With
Other Employees :
Dallas Chamberlain
August 29, 2022
Great dealership. Great people that work there. Been a customer for 20 years. Recommend highly Great people that work there. Been a customer for 20 years. Recommend highly More
by Monique S.
August 28, 2022
Mike Nelson was great. Made the process extremely easy. We will be back for our next Lexus. Made the process extremely easy. We will be back for our next Lexus. More
by bpriestley
Employees Worked With
August 27, 2022
Friendly, direct and honest. Good quality vehicles in inventory. Quick process in car buying experience. Good quality vehicles in inventory. Quick process in car buying experience. More
by ed7129
August 26, 2022
One of the best in Houston that I visited, as far as facility and people facility and people More
by rodsalman
Employees Worked With
