Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Westside Lexus
Houston, TX
7,034 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,034 reviews
July 17, 2022
John and Nam are professional and knowledgeable about their work. It was a nice experience with them. their work. It was a nice experience with them. More
by wendyau10
Verified Customer
July 16, 2022
Outstanding service after the sale. Michael Gonzales is professional kind and courteous. I really enjoyed the experience. Michael Gonzales is professional kind and courteous. I really enjoyed the experience. More
by Mmason011
July 16, 2022
Very good customer service, sales lady Dallas was excellent in finding the right car for us and helped in making good decisions excellent in finding the right car for us and helped in making good decisions More
by Ptanwani
July 16, 2022
Westside always provides a pleasant experience. Everyone is professional and friendly. We have purchased several cars from them. Everyone is professional and friendly. We have purchased several cars from them. More
by amypalmisano1
July 16, 2022
Lauren and Nam were very helpful and knowledgeable and made for a relatively stress free buying experience made for a relatively stress free buying experience More
by jane_m73
July 16, 2022
Very Frendly service in particular Mis Chong and MJ great two ladies 0% presion. Thanks two ladies 0% presion. Thanks More
by omegafloor
July 16, 2022
Easy transaction. Didn’t keep me there all day. Had the car I wanted in a reasonable time frame. Didn’t keep me there all day. Had the car I wanted in a reasonable time frame. More
by tracygati
Employees Worked With
July 15, 2022
Great customer service great selection. Will make my next purchase their and I live 11 hours away. Will make my next purchase their and I live 11 hours away. More
by RaiderSB
July 15, 2022
Dallas was such a wealth of knowledge and very helpful during our car buying experience. She was always very quick to answer our questions and help guide us in selecting the best car for our needs. I hone during our car buying experience. She was always very quick to answer our questions and help guide us in selecting the best car for our needs. I honestly walked in unsure if we’d be future Lexus owners, but because this whole process was so seamless and such a pleasurable car buying experience—we are definitely excited about our new purchase! Dallas was hands down the best sales consultant I’ve worked with and I would highly recommend her and Westside Lexus. More
by Claire Mead
July 15, 2022
Great Customer Service and great experience! Process was so smooth and they had the acct car I wanted. Very satisfied! Process was so smooth and they had the acct car I wanted. Very satisfied! More
by caverkatrina
Employees Worked With
