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Westside Lexus
Houston, TX
6,424 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,424 reviews
June 09, 2024
The dealership is clean and front desk staff is attentive. However if you do not have appointment with a staff or are just dropping by to explore it feels that no one really bothers to attend. attentive. However if you do not have appointment with a staff or are just dropping by to explore it feels that no one really bothers to attend. More
by knabin
Verified Customer
Helpful June 08, 2024
I was very happy with Rick on my first visit and when I was ready to purchase. was ready to purchase. More
by bcarlson97
Employees Worked With
June 04, 2024
This is my 5th car to purchase from Jeffrey. He (and his team) make it EASY! He (and his team) make it EASY! More
by asowell
June 03, 2024
I'm really enjoying my vehicle and glad I made the purchase. I appreciate all of the help that I've received from my salesman, Shannon. He followed up to make sure that I was enjoying the vehicle and purchase. I appreciate all of the help that I've received from my salesman, Shannon. He followed up to make sure that I was enjoying the vehicle and to see if I had any additional assistance. I did need some additional assistance and Shannon provided the information. More
by Yolanda
Employees Worked With
June 03, 2024
My experience with Westside Lexus was very good. Mark Solomon did a great job as my sales representative from the time my vehicle request was placed to final delivery. Thank you. Mark Solomon did a great job as my sales representative from the time my vehicle request was placed to final delivery. Thank you. More
by jclazcano
June 02, 2024
Excellent buying experience. Tim Gallagher walked us through the whole process including setting up the car. Friendly and curtious staff. Tim Gallagher walked us through the whole process including setting up the car. Friendly and curtious staff. More
by nmcw
Employees Worked With
June 02, 2024
David Wasaff did a good job. Took time on the test drive to answer questions. He answered questions by email over the weekend. I noticed when I go my vehicle home I was missing Took time on the test drive to answer questions. He answered questions by email over the weekend. I noticed when I go my vehicle home I was missing a front floor mat, David did a great job of correcting this matter. I would buy another vehicle from Mr. Wasaff! More
by KINGSWIN737
June 01, 2024
Very fast and very easy dealership experience. Would buy a car at this location again. Would buy a car at this location again. More
by Calvin Nguyen
Employees Worked With
June 01, 2024
Fantastic service with professional etiquette. We didn’t feel that any of our time was wasted. We didn’t feel that any of our time was wasted. More
by tcow17
May 31, 2024
Alex Owens was so patient and helped us through the Iphone process. Beautiful facility! Thank you. Iphone process. Beautiful facility! Thank you. More
by gaylepeury
