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Westside Lexus

Houston, TX

4.8
7,086 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,086 reviews

May 23, 2025

I love Westside Lexus that’s why I come there when I have any needs Steve was awesome and very professional. I am excited that I finally got my husband to give up his BMW and buy A Lexus. I love all the pe More

by NBHAIZE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Westside Lexus responded

We're delighted to hear that Steve and the Westside Lexus team have consistently provided you with excellent service! It's fantastic that your husband made the switch to a Lexus, and we're thrilled to be part of your automotive journey. Thank you for choosing us!

May 23, 2025

I had 2 sales ladies help me- Catalina with a used 2015 Lexus Rx 350 and MJ for a new Lexus ES 350 F sport- my first Lexus !!! I bought the used one 2 days later! Awesome sales people and Sterling in Finan More

by mikemgturner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MJ
May 23, 2025 -

Westside Lexus responded

Mike, we're delighted to hear that Catalina and MJ provided you with such a great experience at Westside Lexus! It's fantastic that Sterling in Finance also made the process smooth for your first Lexus purchase. Safe travels!

May 23, 2025

I purchased from out of town via phone, texts and email. Couldn't ever have a greater experience than this. Shannon George made the whole experience as seamless and easy as possible. The whole process wa More

by DHARRIS581SATX
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Westside Lexus responded

We're delighted to hear that Shannon made your out-of-town purchase seamless and straightforward at Westside Lexus! Thank you for sharing your experience, and we're thrilled you'd feel comfortable doing it again with us. Enjoy the new ride!

May 21, 2025

Nellie was very helpful, professional and courteous during my visit. She explained everything and did it without it feeling like it was a rush job. More

by TNYREZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nellie Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Westside Lexus responded

Thank you for sharing your experience! We're delighted to hear that Nellie provided such helpful and professional service during your visit to Westside Lexus. We appreciate the feedback and look forward to serving you in the future!

May 21, 2025

Even though we had to wait for the vehicle, we were kept informed and it set the expectations. When it was time to purchase, it was one of the easiest transactions and I really do appreciated the vehicle r More

by omeedar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Westside Lexus responded

We're delighted to hear that your experience with Westside Lexus was smooth and informative. Thank you for highlighting our team's efforts in keeping you updated and making the process easy! Enjoy all the new technology features in your vehicle!

May 20, 2025

Mr. Middleton was very professional and knowledgeable about the vehicle we were buying. He was very attentive to all of our questions. More

by MARGIEZOLKOSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Westside Lexus responded

Margie, we're delighted to hear that our team provided you with such attentive and knowledgeable service at Westside Lexus. Thank you for sharing your experience!

May 20, 2025

Daniel is superbly professional and knowledgeable who always ensures excellent customer experience. He is the reason i come to wslx for all my lexus service needs. More

by Ahfazahmed85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Westside Lexus responded

We're delighted to hear that Daniel has been providing you with such excellent service at Westside Lexus. It's great to know he's the reason for your continued visits. Thank you for sharing this feedback!

May 19, 2025

Joey was great to work with from start to finish. He was very knowledgeable and helpful with my new purchase. He trained me, and set up my app. Best Sales Rep I have worked with in a long time. T More

by Ljbond2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Westside Lexus responded

We're delighted to hear that Joey provided such excellent service during your purchase at Westside Lexus! It's wonderful knowing he was able to assist you with everything from training to app setup. Enjoy your new vehicle, and thank you for choosing us!

May 19, 2025

Joey is thoughtful, quick with a joke, and extremely knowledgeable about pretty much everything. He was extremely transparent and made the car buying experience hassle-free. I couldn’t have asked for a More

by Bridget
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Bruns
May 20, 2025 -

Westside Lexus responded

Bridget, we're delighted to hear that Joey made your car buying experience at Westside Lexus so enjoyable and transparent. Thanks for sharing this wonderful feedback!

May 18, 2025

Very nice and clean, short wait , staffs are very friendly. Really like the place where they keep the cars (inside) More

by vmai55
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn An
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Westside Lexus responded

Thank you for sharing your experience with us at Westside Lexus! We're delighted to hear that our friendly staff and clean facilities made a positive impression on you. We look forward to welcoming you back soon!