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Westside Lexus
Houston, TX
7,704 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,705 reviews
January 15, 2026
Sales man was upfront and honest, I was looking for used and he showed me the car I had found online and then found a better one. Second time I have bout a used car there, and would recommend them. Financ and he showed me the car I had found online and then found a better one. Second time I have bout a used car there, and would recommend them. Finance was smooth and easy. More
by PATROLMAN414
Verified Customer
January 15, 2026
Very good experience. Put myself on the waitlist for the new GX550. Mark kept me informed all along the way. We are really enjoying the car! Put myself on the waitlist for the new GX550. Mark kept me informed all along the way. We are really enjoying the car! More
by pelicanco
January 14, 2026
Only problem was getting settled with a financial rep. First two dropped me for some reason about a better fit into their schedule. JT, the third rep was great. otherwise, my lease deal went good. Sha First two dropped me for some reason about a better fit into their schedule. JT, the third rep was great. otherwise, my lease deal went good. Shakher Shroff made time for my multiple unannounced visit, was courteous and helpful each time. Facility is clean and welcoming. I never had a problem getting parked near the main entrance. More
by E47carter
January 14, 2026
I had a great experience with Alex Ponce and I like how clean the place and organized thanks for the experience it was a pleasure buying a car from you!!!! clean the place and organized thanks for the experience it was a pleasure buying a car from you!!!! More
by sherry Franke
Employees Worked With
January 14, 2026
I have dealt with Westside Lexus for over 18 years and have never had a bad experience in all that time. Shout out to Chris Nemoto and Mark Soloman. have never had a bad experience in all that time. Shout out to Chris Nemoto and Mark Soloman. More
by SUSBUTTRAM
Employees Worked With
January 14, 2026
John has been very responsive and knowledgeable- he suggested the vehicle exactly what we wanted to buy suggested the vehicle exactly what we wanted to buy More
by irfan2u@yahoo.com
Employees Worked With
January 14, 2026
This dealership has a nice appearance . My salesman was kind and considerate. Christian and Sterling were also kind and professional. However, The Lady, who finished my paperwork was extre My salesman was kind and considerate. Christian and Sterling were also kind and professional. However, The Lady, who finished my paperwork was extremely rude. I realize that you all have dealings with people who buy vehicles on a more frequent basis, however the vehicle purchasing experience should be an enjoyable one from start to finish. More
by calmins
Employees Worked With
January 14, 2026
Westside Lexis did an amazing job. I WILL be coming here for my next Lexus purchase. I WILL be coming here for my next Lexus purchase. More
by rayban_2020
January 13, 2026
Merrill was very professionell . No pressure to make a decision .We were very satisfied with the West Side Lexus. No pressure to make a decision .We were very satisfied with the West Side Lexus. More
by kmorf
Employees Worked With
January 13, 2026
The people was friendly and professional. They spent time with me and answered my questions. Which meant a great deal to me. They spent time with me and answered my questions. Which meant a great deal to me. More
by flmfrank
