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Westside Lexus
Houston, TX
7,497 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,497 reviews
November 19, 2025
Easy to deal with, helpful, efficient, in and out That’s all I have. Thanks That’s all I have. Thanks More
by kgabrhel
Verified Customer
November 18, 2025
Catalina is a great Lexus sales representative, always taking good care of her customers, very kind and always willing to answer any questions you might have regarding Lexus products. taking good care of her customers, very kind and always willing to answer any questions you might have regarding Lexus products. More
by Omar
Employees Worked With
November 17, 2025
Shopping for a car can be a happy or draining experience. A polite and friendly sales representative can make all the difference. Catalina was the first person to approach me and ask if she could assist me. A polite and friendly sales representative can make all the difference. Catalina was the first person to approach me and ask if she could assist me. I knew which car I was interested in and she got the keys, showed me the car and we were on a test drive very quickly. She allowed me the time to drive the car enough to make a realistic assessment. She was patient and helpful and took the extra steps to provide the CARFAX. She was polite and personable in every conversation and text. She made closing the purchase simple and frequently asked if I was satisfied with the process. She politely went above and beyond More
by Dfwhouston
November 17, 2025
Third car purchased here. Great experience. Jeff was very patient to show us several models we were considering as well as packages. Waited for car for a while due to allocat Great experience. Jeff was very patient to show us several models we were considering as well as packages. Waited for car for a while due to allocation. How ever worth the wait. The total dealership experience is always top notch at Westside. More
by ron@tmg-texas.com
Employees Worked With
November 16, 2025
Very smooth buying process. Both John (Sales) and Dominic (Finance) were pleasant, professional and knowledgeable. I really appreciated the low/no pressure approach. I will defi Both John (Sales) and Dominic (Finance) were pleasant, professional and knowledgeable. I really appreciated the low/no pressure approach. I will definitely recommend Westside to others. More
by mbtaylor99
November 15, 2025
Finance person was great. My salesman had to leave before I was finish with finance person. No one walked us to our new GX 550 luxury plus to say anything. No needs to hold ou My salesman had to leave before I was finish with finance person. No one walked us to our new GX 550 luxury plus to say anything. No needs to hold our hands , but have been nice. I feel I was rushed. I expected more being this was my first Lexus purchase. Thank you More
by martinezpaintingcontractors
Employees Worked With
November 15, 2025
Everyone was extremely helpful and exhibited a positive attitude. They happily accommodated my every need. attitude. They happily accommodated my every need. More
by CPBANKER13
November 15, 2025
Great customer service. A.J., our sales Consultant, was very helpful. He even walked us to my new car and showed us the different features in the card. Also the Finance pers A.J., our sales Consultant, was very helpful. He even walked us to my new car and showed us the different features in the card. Also the Finance person was very helpful. Everybody was professional and polite, right from the front desk when we entered. More
by ajoyat
