Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Westside Lexus
Houston, TX
7,034 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,034 reviews
May 03, 2025
We had such a positive and efficient experience with Westside Lexus, especially with our salesman Doug. Doug was informative, personable, and sincere, we felt we were interacting with an old friend. He Westside Lexus, especially with our salesman Doug. Doug was informative, personable, and sincere, we felt we were interacting with an old friend. He facilitated our sale seamlessly More
by JAWDR3
Verified Customer
May 03, 2025
Philippe Haddad was very friendly and not at all aggressive. I felt informed and not pressured. I felt the value of my purchase to be fair. Thank you aggressive. I felt informed and not pressured. I felt the value of my purchase to be fair. Thank you More
by NAFEESA.DEFLORIAS
May 02, 2025
Like the facility! Like the Receptionist! Like the service department. Sales Person has leased me 5 cars. Like Lexus! Like the Receptionist! Like the service department. Sales Person has leased me 5 cars. Like Lexus! More
by jany0
May 02, 2025
It has always been a great experience working with Lurie at Westside Lexus. He is an awesome representative of the company and is always ready to address any concerns I have. I have had excellent experience at Westside Lexus. He is an awesome representative of the company and is always ready to address any concerns I have. I have had excellent experience with my purchases here and look forward to more transactions on the future. More
by solomon
Employees Worked With
May 02, 2025
Since 1992, we had brought Five Lexus of different models from Westside Lexus and we are very pleased with their professions in services. Special thanks to our sales rep Alex, much appreciated. from Westside Lexus and we are very pleased with their professions in services. Special thanks to our sales rep Alex, much appreciated. More
by ptaa12
Employees Worked With
May 01, 2025
My first experience buying a Lexus. Edwar and his team were great. Very professional and friendly. Edwar and his team were great. Very professional and friendly. More
by HOLLEY_NANCY
May 01, 2025
I had an excellent experience with the purchasing process with Shannon. I Would highly recommend. with Shannon. I Would highly recommend. More
by RAJBM
Employees Worked With
April 30, 2025
After an unsuccessful meeting with a sales associate at another dealer, I called Westside and luckily Merrell Middleton answered the phone. I came in directly and he successfully walked me through the proc another dealer, I called Westside and luckily Merrell Middleton answered the phone. I came in directly and he successfully walked me through the process of a new car! I couldn't be more happy with the entire process. More
by smrichey2000
Employees Worked With
April 30, 2025
We’ve used Westside Lexus for years! They have excellent customer service and make purchasing a vehicle easy! They have excellent customer service and make purchasing a vehicle easy! More
by TXAngel
