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Westside Lexus
Houston, TX
7,299 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,299 reviews
September 04, 2025
Westside Lexus is the only dealership I go to. Shawn An is an excellent salesperson, offering friendly while professional service. It’s the same for everyone at the dealership, to making you feel Shawn An is an excellent salesperson, offering friendly while professional service. It’s the same for everyone at the dealership, to making you feel special and important. The vehicles are the very best in performance, safety and looks. I love my new RX350H and get compliments from everyone. More
by JENNY1030
Verified Customer
September 04, 2025
Just need more follow up regarding questions once the sale is done, registration and delivery of ordered items sale is done, registration and delivery of ordered items More
by ellenmohun
Employees Worked With
September 04, 2025
I had a great experience. They were helpful and to the point. Did not beat around the bush. They were helpful and to the point. Did not beat around the bush. More
by Sih40
September 02, 2025
John was an awesome salesman. He took the time to listen to us and find a car that suited our needs and budget. He took the time to listen to us and find a car that suited our needs and budget. More
by tkettle
September 02, 2025
Edwar Guerrero was just outstanding ! Easy experience all the way through. Would donor again with Edwar Easy experience all the way through. Would donor again with Edwar More
by mike.donovan
September 02, 2025
West side Lexus is my go-to Lexus dealership in the Houston area. They are extremely patient, has great customer service, and above all - are great people. Houston area. They are extremely patient, has great customer service, and above all - are great people. More
by TYMarnold10
September 02, 2025
Excellent service . Chong was amazing and made process easy and understandable. Professional, courteous and knowledgeable. It was a pleasure doin business with Chong a Chong was amazing and made process easy and understandable. Professional, courteous and knowledgeable. It was a pleasure doin business with Chong and the Westside dealership!! More
by semac6819
Employees Worked With
September 02, 2025
I love this dealership. Great customer service . Will recommend my co-workers who are looking for a new vehicle Great customer service . Will recommend my co-workers who are looking for a new vehicle More
by DEBRACLOVIS
September 02, 2025
Our experience with Westside Lexus was excellent. Shannon George, Judy Patureau, and JT Teodoro were knowledgeable, professional, and courteous. Shannon George, Judy Patureau, and JT Teodoro were knowledgeable, professional, and courteous. More
by WHITEMARYM
