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Westside Lexus

Houston, TX

4.9
6,390 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,390 reviews

July 27, 2021

Everyone was very friendly and responsive. It was a very positive and easy buying experience. I indicated I did not have a lot of time once I arrived and they were very accommodating to my schedule. More

by julie.schifani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Jul 27, 2021 -

Westside Lexus responded

Thank you for taking the time to leave Westside Lexus your excellent review! We are delighted to hear the team continues to demonstrate our commitment to customer satisfaction. We are glad they could send you home in a car that is right for you. Enjoy the new ride!

July 25, 2021

Very satisfied with the total experience purchasing my RX. I totally went with a new type of vehicle and received good guidance with no pressure. More

by pam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hough
Jul 26, 2021 -

Westside Lexus responded

Congratulations on your new Lexus RX, Pam! We are so happy to hear that you received pressure-free service and drove home from Westside Lexus a satisfied customer. Thank you for your business!

July 25, 2021

After coming from a different dealer not mentioning the name. We walked into Lexus and from the entry to the sales person to everyone involved and the dealer it self was a amazing experience. It doesn’t ma More

by Rosa Rodriguez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Gifford
Jul 26, 2021 -

Westside Lexus responded

Rosa - We really appreciate you visiting us at Westside Lexus and are thrilled to hear that our service stood out to you. Thank you for sharing so many kind words about Alex! We hope that you absolutely love your first Lexus. Congratulations and hope to see you down the road!

July 25, 2021

We were very pleased with service. Our sales person and finance person were efficient and friendly. Most pleasant car buying experience I’ve ever had. More

by jgharbison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Westside Lexus responded

We're over the moon to hear we could make your car-buying experience one for the books. Thank you for choosing Westside Lexus, and safe travels in your new ride!

July 25, 2021

Kim was our salesman and he was so friendly and listened to us. I would recommend if you wanted a car to visit this dealership and ask for Kim. I am thrilled with my new purchase! More

by Lori
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Jessee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Westside Lexus responded

We're happy that you're happy, Lori! Thank you for the excellent feedback and for trusting Westside Lexus with your business - and safe travels in your new ride!

July 24, 2021

Professional , knowledgeable and friendly staff . Very organized and clean place . Things are done in a fast and professional way with detailed explanation of each step More

by ahmadsalah25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Westside Lexus responded

This review is music to our ears! Thank you for doing business with us here at Westside Lexus, and for taking the time to share your experience. Drive safely and we hope to work with you again!

July 24, 2021

I inquired about a Lexus IS online and was immediately reached out to via phone call, text, and email by Mark Donovan. While out running errands, my husband and I stopped in on a whim to meet with Mark (n More

by Rogilan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Jul 26, 2021 -

Westside Lexus responded

Congratulations on your new vehicle! We're happy to hear Mark and Name were able to serve you and demonstrate our commitment to great service. Thank you for choosing Westside Lexus and we wish you many safe and happy miles in your new car. Take care!

July 23, 2021

Mark made the process effective, smooth, simple, and easy. I am very happy with my new vehicle. This is my first lease and I’m looking forward to putting these new wheels on the road. More

by Marcus D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2021 -

Westside Lexus responded

Thank you for the review, Marcus, and congratulations on your new ride! We appreciate you trusting the Westside Lexus team to help you find it, and we hope it serves you for years to come. Safe travels!

July 23, 2021

Very pleasant to deal with. This is the third car I have bought from Westside. The sales department and the service department are very efficient. More

by tomwilson555
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2021 -

Westside Lexus responded

Tom - all of us here at Westside Lexus love to hear from our satisfied customers! Thank you for your loyal business and support - we hope the newest car provides many safe and happy miles. See you next time!

July 23, 2021

The service after the sale is very friendly and accommodating. This is our second car lease from Westside and I highly recommend the sales team and the dealership More

by t.bayles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Haughney
Jul 25, 2021 -

Westside Lexus responded

We love to hear from our satisfied customers - thank you! We're grateful for your loyal business and support, and we hope you enjoy the newest vehicle. Drive safe! - your friends at Westside Lexus

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