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Westside Lexus

Houston, TX

4.8
7,132 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,132 reviews

March 27, 2022

Salesman exceeded expectations. He made the experience For me and my wife, pleasurable. All the employees were all very helpful More

by cynman4672
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2022 -

Westside Lexus responded

The pleasure was all ours! We were more than happy to assist you and your wife in finding the perfect vehicle, and we're glad to hear you appreciated our help. From all of us at Westside Lexus, thank you for supporting us with a great review and safe travels!

March 27, 2022

It was an easy buying process for new vehicle. In and out in just over an hour More

by p.cohn32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2022 -

Westside Lexus responded

At Westside Lexus, we believe the purchase process should be simple and swift, and we're happy to hear we're delivering! Thank you for trusting our team to find you the perfect vehicle and safe driving!

March 27, 2022

Service was impeccable from salesperson to finance, hence the reason I chose my 4th Lexus in 25 years. More

by DEVBP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Parish
Mar 27, 2022 -

Westside Lexus responded

We truly enjoy working with folks who are as dedicated to the Lexus brand as we are. We can't thank you enough for sharing how outstanding your experience with the Westside Lexus team was, and we hope your fourth Lexus is just as smooth as your first!

March 26, 2022

I have bought many Lexus autos from them & never had a problem of any kind. More

by SUEMINTONHARRIS
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2022 -

Westside Lexus responded

Sue, we're glad to hear we continue to exceed your expectations! Thank you for your loyalty to Westside Lexus, and we look forward to your next stop by!

March 25, 2022

Very nice dealership, everyone was kind, I would recommend this dealership to friends & family. Special thanks to Steve Machann More

by metoney3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Machann
Mar 25, 2022 -

Westside Lexus responded

Thanks for the great review. We're glad that our team was kind and nice to work with! We appreciate your shoutout of Steve.

March 25, 2022

Good service, good salesman. Paperwork was efficient. Once the chip shortage is over the prices will decrease More

by HENDVON1
Recommend Dealer
Yes
Employees Worked With
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Westside Lexus responded

Thank you for shopping with us at Westside Lexus. We truly appreciate your business and are happy to hear that your buying process went smoothly. Safe travels!

March 25, 2022

Great service from Hai Do, sales man. I sure will recommend my friends and family to West Lexus More

by LUATNGUYEN2004
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hai Do
Mar 25, 2022 -

Westside Lexus responded

It means a lot to hear that Hai earned your recommendation. Thank you so much for coming to Westside Lexus for your new vehicle! We hope you love it.

March 24, 2022

Very helpful, polite and thorough. Kept us informed about the status of the car and delivery. More

by SBLHOUSTON
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Westside Lexus responded

Congratulations on your new car! We are thrilled that our team was so helpful and communicative every step of the way and we appreciate you taking the time to leave a review. Thank you from all of us at Westside Lexus!

March 23, 2022

The staff at Westside Lexus go above and beyond what is required. They are exceptional in Sales, Service and Financing. More

by larrydespain
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Westside Lexus responded

It is fantastic to see such postive feedback for the entire Westside Lexus team! Thank you for the five stars!

Mar 24, 2022 -

larrydespain responded

It's a pleasure working with Westside Lexus. We've been working with them since 2008 and have used them for all of our maintenance.

March 23, 2022

Alex W is the best. Always, in 20 years or so, has guided me in correct direction and car for me. He’s the best…which means Lexus is the best. Your sales and service More

by Sueellen Cook
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Westside Lexus responded

Sueellen, your enthusiasm for Westside Lexus means more than we can express! It's excellent to hear that you so thoroughly enjoyed working with Alex, and we'll be sure to pass on your kind words. Many thanks from the whole team here, and congratulations on your new vehicle!

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