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Westside Lexus

Houston, TX

4.8
7,111 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,111 reviews

February 18, 2022

Sterling was absolutely awesome! Great follow up and personable! He kept us informed every step of the way. More

by rachelm1969
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2022 -

Westside Lexus responded

Providing our guests with up-to-date information is always a top priority during service, and it's excellent to hear Sterling delivered! Thank you for sharing a bit about your Westside Lexus experience, and we look forward to taking great care of you again down the road, Rachel!

February 18, 2022

Catalina was amazing, all of the staff was kind and efficient. Overall a great experience and will come here for my next car in a few years More

by julirudisel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catalina Kurdiyeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2022 -

Westside Lexus responded

We can't tell you how much it means that our team's exceptional customer service has earned your loyalty! We're so grateful for your business from Catalina and the entire Westside Lexus team, and we wish you safe travels in your new car!

February 18, 2022

Very attentive and helpful during the sales process. Steve made sure that I had and knew everything I needed. Referred a friend already! More

by ldorotik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Davis
Feb 20, 2022 -

Westside Lexus responded

We're proud to support our guests every step of the way to ensure they're feeling comfortable and confident in the details of their purchase. It's excellent that Steve went the extra mile for you and the entire Westside Lexus team hopes you're loving your new Lexus!

February 18, 2022

Awesome and detailed service. Very happy with my buying transaction. Especially impressed with Jeff and Judy. More

by maureensteller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Margolis
Feb 18, 2022 -

Westside Lexus responded

It's wonderful Jeff and Judy were able to provide such a great experience for you while you were purchasing your new vehicle. Thank you kindly for the feedback and we wish you many safe and happy miles! - Westside Lexus

February 18, 2022

Great communication From John Loving. He was honest and upfront And delivered my car early. Once the car was in he went through all the features and gadgets and how to use them. More

by HEATHER60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Westside Lexus responded

Heather, it's wonderful to hear that John's above and beyond care made your purchase experience so memorable. We're proud to have had a hand in finding you the perfect vehicle at Westside Lexus and we hope you're enjoying every mile in your new car!

February 18, 2022

West side Lexus and Mark Solomon were a class act and top notch. Financing, I believe Anil was solid as well. More

by jlederman7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2022 -

Westside Lexus responded

We are thrilled that you had such a positive experience with Mark, Anil, and the team! Thank you for choosing Westside Lexus and for taking the time to share your feedback. Safe travels ahead!

February 18, 2022

We had a great hassle free experience purchasing the vehicle. They were very accommodating to our situation to make the transaction easy. Thank you More

by Nick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MJ Rizvi
Feb 21, 2022 -

Westside Lexus responded

Hi Nick - There is nothing better than hearing that our team made the car-buying experience easy and stress-free! Thank you for choosing Westside Lexus and for taking the time to share a review. Drive safely in your new ride!

February 17, 2022

Good service fast and friendly service anyone working together salesman helpful the paper work good job More

by Hoadiep1234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hai Do
Feb 17, 2022 -

Westside Lexus responded

Thank you for the great review! We are so glad to hear that you are confident in the Westside Lexus team to get the job done. Drive safely, and we hope to see you back!

February 17, 2022

They are very attentive and helpful when looking for a new car. I did not feel pressured at all to purchase a car. Their service was definitely 5 star! More

by charduke43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Westside Lexus responded

It is terrific to hear that our team delivered such attentive, pressure-free service! Thank you for coming to Westside Lexus and for reviewing our work. Safe travels ahead!

February 16, 2022

Beautiful location, friendly people, excellent facility. Westside Lexus does a great job making you feel comfortable. More

by JDFenton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Stanberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Westside Lexus responded

Thank you so much for the positive feedback about our service and facilities! We truly appreciate your support.

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