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Westside Lexus

Houston, TX

4.8
7,146 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,146 reviews

October 22, 2021

Good communication and service, just a small oversight on the financing side. Nothing to make me not recommend Westside Lexus to any buyers out there More

by randyarmstrong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Westside Lexus responded

Your supportive review means a great deal to us, Randy! We appreciate your patience and understanding and are so glad we delivered communicative service. Thank you for putting your trust in the Westside Lexus team, and happy driving!

October 22, 2021

They were very helpful with our needs, they found the car that we want it More

by trevinom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Westside Lexus responded

You can always trust our team to do all we can to find you the perfect vehicle! It's terrific that we paired you with something that met your needs and the Westside Lexus team hopes you enjoy many happy miles in your new vehicle!

October 21, 2021

First class operation including a very personal touch. They provided options that are beneficial to the customer. This is our second purchase because of customer .service. More

by toungatem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy Patureau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Winnicki
Oct 21, 2021 -

Westside Lexus responded

Thanks for this great review of Westside Lexus! We're so happy to hear that our team was wonderful to work with and made sure that your purchase experience was an excellent one.

October 21, 2021

They all made the car buying experience great and easy! They were a delight to work with!! More

by ericamoniz
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Davis, Nam Pham
Oct 21, 2021 -

Westside Lexus responded

Thank you so much for the wonderful review of Westside Lexus! Making the car buying journey a fun experience is what we love to do. We are so happy you enjoyed your time working with us. Congratulations on the new car!

October 21, 2021

Purchased an SUV and they made the experience simple and fast. The staffs were also friendly and professional. More

by Qngochuynh1971
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tan Huynh
Oct 21, 2021 -

Westside Lexus responded

Thank you for choosing Westside Lexus as your trusted dealership! Congratulations on your new SUV! Our team is always happy to assist with quick and informative customer service. Enjoy!

October 21, 2021

I’ve been with this dealership for over 25 yrs. they have been the absolute best in customer service. More

by Catherine F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis Blackmon , Andrew Tran, Louis Blackmon
Oct 21, 2021 -

Westside Lexus responded

Catherine, it's an honor to hear that our team has been taking care of you and your vehicles for over 25 years! We sincerely appreciate your support for a quarter of a century!

October 20, 2021

Excellent service. Very knowledgeable and professional sales personnel. This is the 7th car we have purchased from this dealership. We will be back if we are in the market for another. More

by Rxowner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Westside Lexus responded

It makes us so happy that our team is knowledgeable and professional. We're honored to have earned your business seven times, and we look forward to helping you out again next time!

October 20, 2021

All the employees have tremendous integrity and treat customers with respect . They have a great product and provide excellent service More

by GWEDWARDS2
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Gifford
Oct 21, 2021 -

Westside Lexus responded

Thank you for the kind feedback! We are so happy to hear that you enjoyed your experience working with the Westside Lexus team. Drive safely, and we hope to see you back!

October 20, 2021

The experience I had was great, everybody was very friendly and took very good care of me More

by JERED.GEISLER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Westside Lexus responded

Thanks for this great review of Westside Lexus! It makes us so happy that our team was friendly and caring. See you again next time you need us.

October 19, 2021

Westside Lexus makes me feel like I’m the only person in the dealership. Attention is paid to every detail in trying to find exactly what I’m looking for. They have gone out of their way to find it regardl More

by missliz429
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nam Pham
Oct 20, 2021 -

Westside Lexus responded

Thank you for the great review! We appreciate your business and are happy to hear that you have had such successful purchase experiences working with the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

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