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Westside Lexus

Houston, TX

4.8
7,143 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,144 reviews

October 16, 2021

Couldn’t have asked for better service. Very accommodating in every aspect. Would definitely go back More

by mmrdavis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Margolis
Oct 18, 2021 -

Westside Lexus responded

This is a wonderful review of Westside Lexus! For you to say that our team was accommodating and that we delivered top notch service makes our day! See you next time.

October 16, 2021

Incredible and fast service. We really appreciate how smooth the entire process was. Thank you More

by Macy Hankins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Davis, Nam Pham
Oct 18, 2021 -

Westside Lexus responded

Macy, thank you for taking the time to review us! We appreciate your support and are happy to hear that the Westside Lexus team earned your five stars. Drive safely in your new vehicle, and we hope to see you back!

October 16, 2021

Edwar was my salesman and he was great! Financial part is a tricky part, read contracts and ask if you can cancel certain services. Other than that beautiful dealership, nice people, love my new ride! More

by ebeakin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Westside Lexus responded

Thank you for the wonderful review! Edwar will be so pleased to hear that you are loving your new vehicle. We appreciate you choosing Westside Lexus and wish you many safe and happy miles. Take care!

October 15, 2021

Excellent service! I really enjoyed working with Dominic & the finance person while I’m out of state. More

by mareingdale
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Westside Lexus responded

Thank you for your great feedback! We appreciate you sharing how much you enjoyed working with Dominic. We will certainly share your kind words with the team. We look forward to seeing you again at Westside Lexus for your next service visit!

October 15, 2021

Great group with the ability to close the deal vs. the dealers local to me who would not take me seriously about wanting to purchase a vehicle. More

by AWEB1492
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Westside Lexus responded

We're glad the Westside Lexus team could make it happen! Thank you for trusting us with your business - we wish you many safe and happy miles ahead. Take care!

October 15, 2021

The receptionist was very warm and welcoming. The showroom was beautiful and Merrell was very kind and knowledgeable and helpful More

by scott.gayle
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrell Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Westside Lexus responded

What a lovely review, Scott - thank you! We're glad we made your recent experience a pleasant one. Come back soon! - your friends at Westside Lexus

October 15, 2021

Jeffery and Sam were well prepared and our purchase of a new lexus was easy and fast. More

by paula18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Westside Lexus responded

Thanks for the kind words about Jeffrey and Sam! We're happy to hear that the purchase of your Lexus was seamless!

October 15, 2021

Tan was a terrific salesman! He made sure all of our needs were met and that we found the perfect car that we wanted. Highly recommended and we will come back for any future purchases. More

by paulanguyen1009
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tan Huynh
Oct 15, 2021 -

Westside Lexus responded

Thank you for sharing, Paula! It's terrific to hear that the Westside Lexus team was able to find you the perfect vehicle. Drive safe, and we'll see you again down the road!

October 13, 2021

I had really great experience from buying and financing the car ! Great and quick service - More

by Frank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Westside Lexus responded

Hi Frank - We are so happy to hear that you had a great experience at Westside Lexus! Thanks for taking a moment to share with us and enjoy your new car!

October 13, 2021

Buying vehicles from Westside Lexus with Alex’s assistance has always been a good experience for my husband and me. More

by Ngilbert3
Recommend Dealer
Yes
Employees Worked With
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Winnicki, Alex Ruata
Oct 13, 2021 -

Westside Lexus responded

We're glad you've had great buying experiences here at Westside Lexus! Thank you for your review - we wish you and your husband safe travels ahead!

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