Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Westside Lexus

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
7,141 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Contact Dealership
View Awards

12000 Katy Fwy

Houston, TX

77079

Directions

By Type

Showing 7,141 reviews

October 01, 2021

His customer service was perfect, was so respectful, he did everything to our satisfaction. He even told me to come back the next day complete the orientation on the car. More

by GLOSOLEE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Parish
Report | Print
Oct 01, 2021 -

Westside Lexus responded

Thank you for the great feedback! We are so happy to hear that you enjoyed your experience working with the Westside Lexus team. Drive safely in your new vehicle, and we hope to see you back next time!

October 01, 2021

Easy to work with. No pressure to buy something. Fast delivery of the vehicle. Very pleasant people More

by Dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2021 -

Westside Lexus responded

Dave - What fantastic feedback! We love to hear that you had a pressure-free car-buying experience working with our Westside Lexus team. Thank you for choosing us for this purchase and posting a review!

October 01, 2021

The updates are beautiful and service and employees always 100% accommodating, and make u feel welcome. More

by nancyp2223
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Goldman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2021 -

Westside Lexus responded

Nancy - This review made us smile! Thank you for the kind feedback about our facilities and team. Hope to see you again at Westside Lexus!

October 01, 2021

Once final numbers agreed on, the loan processing was very fast. Friendly sales dealership team. More

by misaelobregon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philippe Haddad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2021 -

Westside Lexus responded

Thank you for this feedback! We are glad to hear that you had a successful purchase experience working with the Westside Lexus team. Drive safely in your new vehicle, and we hope to see you back again down the road!

October 01, 2021

Top of the line. No one could expect more customer service and friendly environment then at Westside More

by ts3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2021 -

Westside Lexus responded

We're so excited to hear you say we delivered top of the line care! We always aim to provide our guests with exceptional customer service, and it means a great deal that we're succeeding. Many thanks for supporting Westside Lexus with a 5 star rating, and take care!

October 01, 2021

Sinh, Jeff M and JT were great to work with, they went above and beyond for us. I’m very happy with my new car and the service during the purchase process. Thank you very much!!! More

by whitney.chaney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sinh Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Margolis
Report | Print
Oct 01, 2021 -

Westside Lexus responded

Whitney, thank you for the great review! We appreciate your business and are happy to hear that you had such a successful purchase experience working with Sinh, Jeff, JT, and the Westside Lexus team. Drive safely in your new vehicle, and we hope to see you back again down the road!

October 01, 2021

First class dealership from start to finish. From sales to purchase to make ready and closing it was an A plus experience More

by JSIMS25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2021 -

Westside Lexus responded

We're so excited to have earned 5 stars and an A+ rating from you! We always aim to deliver first class service, and it's wonderful to hear we're hitting the mark. Thank you for bringing your automotive business our way, and whenever you need us next at Westside Lexus, we'll be here!

October 01, 2021

Sales department spot on. No hassle, fast, and all departments very professional. They take care of you from the beginning to the end. More

by greg@slucorealty.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Chau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2021 -

Westside Lexus responded

Hi Greg - What a great review! All of us at Westside Lexus are happy to hear that your car-buying process went smoothly and that you received five-star service. Thank you for trusting us with your business!

September 30, 2021

Great selection at great prices with a customer oriented staff. They treat you like family royalty! More

by tdcarlisle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Davis
Report | Print
Oct 01, 2021 -

Westside Lexus responded

This review makes our day! Thank you for trusting Westside Lexus with your business, we are grateful to have you as a customer. We wish you safe and happy travels ahead!

September 30, 2021

Salesperson Mary Margaret, & support personal Nellie & others were fully versed & completely equipped to answer all our questions. More

by teresita_144
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2021 -

Westside Lexus responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with Mary, Nellie, and the Westside Lexus team. Drive safely in your new vehicle, and we hope to see you back again down the road!

1
...
285
286
287
...
715