Westside Lexus

Dom and Merrell were an excellent team; Merrell was our first contact and performed the final delivery of the vehicle we selected. Dom did an incredible job introducing us to the options available, helping first contact and performed the final delivery of the vehicle we selected. Dom did an incredible job introducing us to the options available, helping us in the decision making and ultimately convincing us on our final choice. Constructive feedback would be for the team to improve inter-communications to reduce unnecessary clients' waiting time, overall better experience than any other dealership I've been so far. More

Westside Lexus should be able to keep tract of exactly where their inventory is located. The sales person shouldn’t have to guess where the cars are parked. where their inventory is located. The sales person shouldn’t have to guess where the cars are parked. More

The people are very friendly and the service is fast and professional. I had my financing in hand, and I was in and out in an hour. professional. I had my financing in hand, and I was in and out in an hour. More

I prefer not to write a review. I prefer not to write a review and it’s ridiculous that is the only way to complete this. review and it’s ridiculous that is the only way to complete this. More

Everything was fine i bought a Lexus I told the sales guy working with working with Chong that the front end was shaking he brushed it off ane said All cars are Lexus tested so i thought it was my imagin guy working with working with Chong that the front end was shaking he brushed it off ane said All cars are Lexus tested so i thought it was my imagination imagination imagination imagination imagination imagination imagination imagination imagination imagination So I bought the car the car the front Shaking i called told The Sales guy and he told me after The fact and pretty much told me uts my problem not even 24 hours after i bought the car. I’ve emailed Chong Chong Chong as a spare key Her Assistant said he would get it now i lost faith witH him and no call back from anyone! More

Very helpful and knowledgeable sales team. No pressure approach; the products sell themselves. I’m a very happy customer and I would not hesitate buying another vehicle from Westside Lexus. approach; the products sell themselves. I’m a very happy customer and I would not hesitate buying another vehicle from Westside Lexus. More

Excellent service. I was greeted by Catalina and she provided great customer service. I was very pleased with her honesty and friendliness and willingness to help and answer all questions. provided great customer service. I was very pleased with her honesty and friendliness and willingness to help and answer all questions. More

The professionalism of Jeff Jones and JT was second to none. They were thorough in their explanations about the vehicles and financing options. I look forward to working with Westside Lexus for all our n none. They were thorough in their explanations about the vehicles and financing options. I look forward to working with Westside Lexus for all our needs. More

After waiting 2+ hours to pay for the car that was discussed with salesman, we are told that it was "JUST SOLD". The salesman we were consulting was the same one that we just finished our lease car wi discussed with salesman, we are told that it was "JUST SOLD". The salesman we were consulting was the same one that we just finished our lease car with from 2+ years ago. As we waited and waited I did learn a few things about car buying: 1) Don't trust a salesman even if you have purchased vehicle before 2) If he is busy, find someone else to purchase your car 3) The dealership has no loyalty to it's previous customers (we had 2 from this dealership). LOOK out customers & if you are a woman---you are already cursed! No more Lexus for me! More

The car leasing experience was very professional from the sales person, Shekhar Shroff, to the finance person and person that showed me the features of the car. All were prompt and courteous and mindful of m sales person, Shekhar Shroff, to the finance person and person that showed me the features of the car. All were prompt and courteous and mindful of my time. More