Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Westside Lexus
Houston, TX
7,139 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,139 reviews
September 25, 2021
Hai Do was the best guy. We ended up to put 70k down for the LC 500 Convertible. the LC 500 Convertible. More
by phu.nguyen8
Verified Customer
September 25, 2021
I found the company very professional I found the David was also very professional help us along a great deal and And Judy financing was outstanding was also very professional help us along a great deal and And Judy financing was outstanding More
by mbchef911
September 24, 2021
All paperwork needed for the car was done quickly and professionally. The employees that I dealt with were courteous. professionally. The employees that I dealt with were courteous. More
by grcswchn
Employees Worked With
September 24, 2021
Our salesman, along with every other Westside Lexus employee we interacted, with was incredibly helpful and always professional. employee we interacted, with was incredibly helpful and always professional. More
by BIGFOOTWOLFF
September 24, 2021
Amazing customer service. Wasn’t pushy and upfront and honest. Dom and Tim worked together to make the experience wonderful. I wasn’t planning on purchasing that day but they changed my mind. honest. Dom and Tim worked together to make the experience wonderful. I wasn’t planning on purchasing that day but they changed my mind. More
by LIZH2001
September 24, 2021
Steve Machann and the entire Westside Lexus team run a 5 Star operation! Always attentive to our every need and exceeding our expectations on every visit! Star operation! Always attentive to our every need and exceeding our expectations on every visit! More
by ces.guerra
September 23, 2021
Sales team made the process very easy, from showing us the cars to providing us information on the options available to finding of the right car all the way through financing and walking out with the keys the cars to providing us information on the options available to finding of the right car all the way through financing and walking out with the keys More
by JPMasso
September 23, 2021
They still owe me a windshield replacement and a Uber reimbursement. I had to bring the car back in to have it checked because it ran hot twice. I also had to replace the battery and $800 dollars of susp reimbursement. I had to bring the car back in to have it checked because it ran hot twice. I also had to replace the battery and $800 dollars of suspension work that they would not cover. More
by qbattle
September 23, 2021
Everything was great with my deal and it was very satisfactory for me. Thank you satisfactory for me. Thank you More
by Gabriel Chacon
